E-DRIVE [JOB NOTICE - VOLUNTEER & AUDIENCE SERVICES SUPERVISOR - GATEWAY THEATRE - RICHMOND, BC]

[CAEA e-drive]

Please direct all responses and inquiries directly to the theatre or association listed in the e-drive notice below.

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JOB NOTICE - VOLUNTEER & AUDIENCE SERVICES SUPERVISOR - GATEWAY THEATRE - RICHMOND, BC
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Deadline to submit: 02/28/2014
Email applications to: myeat at gatewaytheatre.com
Contact name: Melanie Yeats
Contact email: myeats at gatewaytheatre.com
Engager Website: www.gatewaytheatre.com

Ethno-cultural mandate or ethno-cultural casting statement:
Respond to Melanie Yeats, Operations & Client Services Manager (myeats at gatewaytheatre.com), with a résumé and a cover letter detailing specific reasons why you would be the ideal candidate for the position.

No phone calls please.  We thank all applicants, but advise that only those considered for an interview will be contacted.  Gateway Theatre is committed to employment equity.

Additional information:
If you are a detail-oriented, strategic thinker with proven customer service skills and a passion for live theatre, this could be the role for you. 

Reporting to the Operations & Client Services Manager, the VOLUNTEER & AUDIENCE SERVICES SUPERVISOR will coordinate the Volunteer Program as well as all Audience Services operations. The position is full-time with variable work hours (some evening and weekend work required). Pay rate is $18./hr plus benefits. Start date is March 2014.

DUTIES:
* Supervision and Human Resources of Front of House Managers and Concession Servers
* Coordination, supervision, and human resources of 120-member Volunteer Program
* Occasional facilitation of events as Front of House Manager
* Provision of Audience Services staff and resources for external and internal events
* Coordination of concession and bar operations
* Other duties as required

Required Skills and Experience:
* Minimum 5 years in performing arts administration or production
* Staff and/or volunteer supervision experience
* Literacy in MS Office software
* Serving It Right certificate

Qualities in the Successful Candidate:
* Exceptional organizational skills
* Experience in FOH management, stage management, production management or volunteer coordination
* The ability to anticipate needs and solve operational and interpersonal problems

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