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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi Meagan,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">This is the process in the town of Oakville.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Q.1) What platform/system does your city use to manage its trees?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">A.1) CityWorks asset management software developed by AZTECA. ESRI Canada is a partner in Business with Azteca.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Q 2.) Is your city's tree database managed through an in-house program or through software developed by an external company or organization?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">A. 2) The software developed by an external company (Azteca) but database are managed by our IT Department and forestry Section.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Q. 3) Does this program cover location, species, size class and other characteristics only or do you use it to manage your work orders, services requests and summaries of activities as well?</span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">A. 3) Yes, all of those attributes and more. We applied all of the 17 tree attributes as recommended in I-tree street (USDA’s software) and customized it by adding more attributes to meet
our needs.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Q. 4) Is there a geo-spatial component too? (ex: can you position and view your city's trees on a spatial database/computer-based map)?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">A. 4) Yes. It is a G.I.S. based inventory with geo-spatial component.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Q. 5) Is your tree inventory kept in a standalone program or is this information integrated with other programs such as your city's mapping data, asset management system or work management
system (311 call log, service request follow-up etc.) ? Basically, does your tree database interface with other programs or is it independent from all?</span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">A. 5) Our inventory feeds our asset management software. Our customer service (service Oakville-311) also uses our tree inventory database through web map services to respond to the citizen’s
requests. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Calibri","sans-serif"">Q. 6) Do your city's inspectors, arborists or foresters have access to the database while in the field through a portable computer, tablet or other device? If so, can you
respond to citizen requests and generate work orders in the field or do you have to complete those steps and close your ticket once back at the office? </span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">A. 6 ) Yes they do. Our inspectors have the capability of using the tablet and complete the steps in the field. We started providing our arborists who perform operational duties and our contractors
to have the tablet and do the same. The hardware have been purchased and we are in the training and transition period to fulfill this in 2014.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Q. 8) Second, if your city uses software to manage its trees, I would love to know how your city manages this program. Which department(s) is (are) responsible for<i> training</i>,
<i>troubleshooting</i> and <i>development</i>?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">A. 8) It is a joint effort between Forestry and IT. We, in Forestry, hired a forestry information analyst who has forestry education and knowledge and understands forestry’s business process
and have extensive G.I.S. and spatial analysis background. He assists as the first reference in all of the three above aspects.</span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Q. 9) Are any of the three abovementioned aspects a problem in your municipality at the moment?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">A. 9) The constraint is more shortage of resources and the high volume of work which sometimes causes delay in the response time.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">I hope this answers your questions.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Thanks,</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> CANUFNET [mailto:canufnet-bounces@list.web.net]
<b>On Behalf Of </b>Sherry Boerefyn<br>
<b>Sent:</b> Monday, April 28, 2014 10:25 AM<br>
<b>To:</b> CANUFNET@list.web.net; meagan.hanna@mail.mcgill.ca<br>
<b>Subject:</b> Re: [CANUFNET] FW: In-house Tree Management Databases and Big Cities<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue">Hi Meagan,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue">Here's an answer from The City of Edmonton.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue">1) We use a program called GEO Media to input data onto the City's spacial map. GEO Media is similar to ArcView. We are just starting to use Davey Tree Keeper as well as a work management
tool.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue">2) GEO Media and Davey Tree Keeper were both developed by outside, but were customized by or IT Department.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue">3) The attributes collected are customizable. We collect Species, location DBH and other things last pruned date, date planted and near by utilities. You can customize both programs to
suite your needs.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue">4) Both programs use spatial maps and we add our aerial photos. We use these photos to populate the tree location. We find that works as well as GPS.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue">5) Our data is accessible to all GEO Media users in the city, but 311 is not a user. It could be accessed on our Open Data site by anyone, including the public.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue">6) Geo Media is accessed in the field by the Tree Inventory staff. Davey Tree Keeper can be accessed by all City staff with wifi and a login to our page. The Inventory team prefers a
laptop and others use tablets like iPad.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue">7) No GPS. But you can use it for populating data if you like with GEO Media.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue">8) Our IT department is responsible for all things GEO Media in Edmonton. The areas using the program train their users. We are mandated to load all data onto a SLIM map. We all have
read access to each other's data. Davey Tree Keeper IT dept. worked with ours to mesh up the attributes.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue">9) Over the past 3 years we have sometimes struggled to get our projects done with the huge volume of work our IT dept. handles. Sometimes, what they wanted to charge us was outside our
tiny Forestry budget. But generally out IT people work hard to get us what we need. Davey Tree Keeper staff are very available. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue">The reason we are using 2 systems (data is synced each night) is for their different abilities. GEO Media has the ability to run multiple queries of data at the same time and you can
create maps on it. Davey is more of a work management system. They also have a new app that looks promising for field staff.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue">Hope that helps.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:blue"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On Mon, Apr 28, 2014 at 7:32 AM, Jeannette Wheeler <<a href="mailto:jeannette.wheeler@edmonton.ca" target="_blank">jeannette.wheeler@edmonton.ca</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hi Sherry,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hope you had a good weekend, can you respond back on.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";color:#38761D">Thank you</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";color:#38761D">Jenny Wheeler P.Biol. </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";color:#38761D">Principal of Forestry</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";color:#38761D">ISA Certified Municipal Arborist</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";color:#38761D"><a href="tel:780-442-0224" target="_blank">780-442-0224</a></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><i><span style="font-family:"Verdana","sans-serif";color:#38761D">We Do As We Say</span></i><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">---------- Forwarded message ----------<br>
From: <b>Meagan Hanna, Miss</b> <<a href="mailto:meagan.hanna@mail.mcgill.ca" target="_blank">meagan.hanna@mail.mcgill.ca</a>><br>
Date: Sat, Apr 26, 2014 at 11:29 AM<br>
Subject: [CANUFNET] FW: In-house Tree Management Databases and Big Cities<br>
To: "<a href="mailto:CANUFNET@list.web.net" target="_blank">CANUFNET@list.web.net</a>" <<a href="mailto:CANUFNET@list.web.net" target="_blank">CANUFNET@list.web.net</a>><br>
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<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Greetings all,<span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">I see that Jessica Tivy had recently put out a question on tree inventory technology and trends in Canada. I actually have a similar inquiry of my own. In fact, I have a set of precise questions about tree inventories in large Canadian
(and American, for any neighbours on the line) cities. I am hoping to touch base with a few municipal practitioners with the goal of obtaining more information on how large cities manage their trees. <span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">To be brief, I would like to draw some comparisons between the City of Montreal's in-house, Oracle system and tree databases from other big cities. To achieve this, I am interested in discussing specific programs with you. I am on the look-out
for resource people who wouldn't mind offering some time for an email or telephone call. <span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">If you're feeling generous, you may contact me directly by email at
<a href="mailto:meagan.hanna@mail.mcgill.ca" target="_blank">meagan.hanna@mail.mcgill.ca</a>. Alternatively, if you feel some of this info could be useful for all, feel free to share your comments with the group.<span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">My questions are as follows :<span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">1) What platform/system does your city use to manage its trees? <span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">2) Is your city's tree database managed through an in-house program or through software developed by an external company or organization? <span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">3) Does this program cover location, species, size class and other characteristics only or do you use it to manage your work orders, services requests and summaries of activities as well?<span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">4) Is there a geo-spatial component too? (ex: can you position and view your city's trees on a spatial database/computer-based map)?<span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">5) Is your tree inventory kept in a stand alone program or is this information integrated with other programs such as your city's mapping data, asset management system or work management system (311 call log, service request follow-up etc.)
? Basically, does your tree database interface with other programs or is it independent from all?<span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt">6) Do your city's inspectors, arborists or foresters have access to the database while in the field through a portable computer, tablet or other device? If so, can you respond to citizen requests and generate
work orders in the field or do you have to complete those steps and close your ticket once back at the office? </span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">7) Do you use GPS equipment in the field to manage tree inspections and correctly position your city's trees?<span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt"> If you have gotten this far, first off thank you so much! </span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">8) Second, if your city uses software to manage its trees, I would love to know how your city manages this program. Which department(s) is (are) responsible for<i> training</i>,
<i>troubleshooting</i> and <i>development</i>? <span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">9) Are any of the three abovementioned aspects a problem in your municipality at the moment? <span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">I know this email was a whopper. Thanks for taking the time to read it. I am looking forward to your feedback and hope to be in touch with you.<span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">Have a wonderful weekend,<span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal">Meg<span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">Meagan Hanna<o:p></o:p></p>
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<p class="MsoNormal">Technical Officer - Horticulture and Arboriculture<o:p></o:p></p>
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<p class="MsoNormal">City of Montreal<o:p></o:p></p>
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<p class="MsoNormal">Work email : <a href="mailto:meagan.hanna@ville.montreal.qc.ca" target="_blank">
meagan.hanna@ville.montreal.qc.ca</a><br>
Personal email : <a href="mailto:meagan.hanna@mail.mcgill.ca" target="_blank">meagan.hanna@mail.mcgill.ca</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><br>
<br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Verdana","sans-serif";color:#990000">Sherry Boerefyn, LAT</span></b><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#990000">Tree Inventory Coordinator</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#990000">Forestry, Beautification & Environmental Services</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#990000"><a href="tel:%28780%29%20496-4693" target="_blank">(780) 496-4693</a></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#990000">We are proud to serve the public.</span><o:p></o:p></p>
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<b><font color="#808080"><font color="#808080"><font color="#808080"><br>
<span style="font-family:Arial; font-size:small; ">Jalil Hashemi</span><font size="2" face="Arial"><span style="font-family:Arial; font-size:small; ">, RPF</span><br>
</font></font></font></font></b><b><font color="#808080"><font color="#808080"><font color="#808080"><span style="font-family:Arial; font-size:small; ">Supervisor, Forest Protection and EAB Management</span><span style="font-family:Arial; "></span><br>
<span style="font-family:Arial; font-size:small; ">Parks and Open Space</span></b><br>
<font face="Arial">Town of Oakville<font size="2" face="Arial"> <font size="3">| </font></font></font><b><span style="font-family:Arial; font-size:small; font-weight: normal; ">905-845-6601</span></b><font face="Arial">,
</font><span style="font-family:Arial; font-size:small; ">ext.3848</span><font size="2" face="Arial"> <font size="3">|</font>
</font><span style="font-family:Arial; font-size:small; ">f: 905-338-4227 |</span><font size="2" face="Arial">
</font><a href="http://www.oakville.ca/"><u><font color="#0000ff"><font color="#0000ff"><font color="#0000ff"><font face="Arial">www.oakville.ca</font></u></font></font></font></a></font></font></font><font color="#808080" size="2"><font color="#808080" size="2"><font color="#808080" size="2">
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<p dir="ltr"><font color="#c0c0c0" size="4" face="Webdings"><font color="#c0c0c0" size="4" face="Webdings"><font color="#c0c0c0" size="4" face="Webdings"><font size="2"><font color="#0082bf" size="3" face="Arial">Vision: To be the most livable town in Canada</font><br>
</font></font></font></font><font size="2" face="Arial"><font size="2" face="Arial"><font color="#7d7d7d" size="2" face="Arial">Please consider the environment before printing this email.<br>
</font></font></font><a href="http://www.oakville.ca/privacy.html"><u><font size="2" face="Arial"><font size="2" face="Arial"><font size="2" face="Arial"><font color="#7d7d7d">http://www.oakville.ca/privacy.html</font></u></font></font></font></a><br>
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