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<p><span style="font-family: "Times New Roman", Times, serif;">Greetings group,</span></p>
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<p><font face="Times New Roman, Times, serif">Hope you are enjoying this summer weekend. So to compliment some of the elements discussed here, I'd like to share a bit of information about our procedures here in Montreal. Our city works a little differently,
 with each of the 19 boroughs implementing and overseeing their own management strategies when it comes to maintaining the urban forest. Most divisions only react if levels are critical. Naturally like most cities, rather than measuring population levels, the
 boroughs measure call levels (the only thing we are equipped to measure at this point). When we get an influx of complaints, we look at mitigating the aphid problem by focusing on information and awareness. If situation is particularly messy, sometimes we
 opt for spraying the most affected trees with water to dislodge the insects. My colleague is working on a small scale pilot project this year. The project focuses on distributing information and encouraging citizens to modify cultural practices to help curtail
 the issue (simple practices such as planting, avoiding drastic fertilizing/pruning). Once we have results, it would be my pleasure to share some details on the measures taken.</font></p>
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<p><span style="font-family: "Times New Roman", Times, serif;">I work for a borough that has benefited from a collaboration with the city's centralized IPM division. Montreal's IPM division is a small team of individuals with an expertise in entomology, research
 and regulations. We have had a synthetic-cosmetic pesticide ban in effect for 12 years and have just banned neonics this spring. Therefore the city has devoted some resources to exploring alternatives to conventional pesticide treatments. Over the last three
 seasons, the IPM division (with the help of summer interns) has conducted its own pilot project centered on bio-control and using predatory wasps to control aphid populations on specific blocks. Seeing as the project is not completed yet, there are no published
 findings, but you can read about the initiative here : <a href="http://www.cbc.ca/news/canada/montreal/montreal-uses-wasps-to-fight-aphids-1.2778772" class="OWAAutoLink" id="LPlnk607239">http://www.cbc.ca/news/canada/montreal/montreal-uses-wasps-to-fight-aphids-1.2778772</a> pictures
 available here <a href="http://montreal2.qc.ca/photosdepresse/Pucerons-du-tilleul" class="OWAAutoLink" id="LPlnk653117">http://montreal2.qc.ca/photosdepresse/Pucerons-du-tilleul</a></span></p>
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<p><font face="Times New Roman, Times, serif">Montreal's IPM division developed its own webpage specifically for issues such as aphids on street trees. The website has some great information and video capsules on current and past IPM projects. Unfortunately,
 for most subscribers, the info is only available in French <a href="http://ville.montreal.qc.ca/portal/page?_pageid=7237,74725657&_dad=portal&_schema=PORTAL" class="OWAAutoLink" id="LPlnk582244">http://ville.montreal.qc.ca/portal/page?_pageid=7237,74725657&_dad=portal&_schema=PORTAL</a></font></p>
<p><font face="Times New Roman, Times, serif">The Montreal Botanical Garden has an English-language fact sheet on aphids, their lifecycle, hosts and control measures as well <a href="http://espacepourlavie.ca/carnet-horticole/ravageurs-et-maladies/puceron" class="OWAAutoLink" id="LPlnk837192"></a><a href="http://espacepourlavie.ca/en/green-pages/diseases-pests-and-undesirable-plants/aphids" class="OWAAutoLink" id="LPlnk5665">http://espacepourlavie.ca/en/green-pages/diseases-pests-and-undesirable-plants/aphids</a></p>
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<a id="LPImageAnchor_14693170189220.25437859028858023" href="http://espacepourlavie.ca/en/green-pages/diseases-pests-and-undesirable-plants/aphids" target="_blank" style="display: table-cell; text-align: center;"><img aria-label="Preview image with link selected. Double-tap to open the link." id="LPThumbnailImageID_14693170189220.7159455799934884" width="140" height="140" style="display: inline-block; max-width: 250px; max-height: 250px; height: 140px; width: 140px; border-width: 0px; vertical-align: bottom;" src="http://espacepourlavie.ca/sites/espacepourlavie.ca/files/styles/thumbnail-moyen-carre/public/zygoptera-40338_0.jpg?itok=3h7ZGqsB"></a></div>
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<a id="LPUrlAnchor_14693170189250.39989529022306813" href="http://espacepourlavie.ca/en/green-pages/diseases-pests-and-undesirable-plants/aphids" target="_blank" style="text-decoration: none;">Aphids | Space for life</a></div>
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espacepourlavie.ca</div>
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Aphids belong to order Homoptera, along with leafhoppers, whiteflies and scales. They undergo incomplete metamorphosis (hemimetabolic insects).</div>
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Hope that helps a bit. Keep the great details and info coming.</font>
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<p><font face="Times New Roman, Times, serif">All the best,</font></p>
<p><font face="Times New Roman, Times, serif">Meg<br>
<br>
</font><br>
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<div class="PlainText">Meagan Hanna, MA.<br>
meagan.hanna@mail.mcgill.ca</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> CANUFNET <canufnet-bounces@list.web.net> on behalf of Reny, Robert <RReny@surrey.ca><br>
<b>Sent:</b> July 21, 2016 2:25:47 PM<br>
<b>To:</b> Canadian Urban Forest Network<br>
<b>Subject:</b> Re: [CANUFNET] Public concerns regarding Aphids</font>
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<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">Hi Craig,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">Aphid related calls make up approximately 90% of all public IPM service requests received by our Program each year. Over the years, we have tried a number of different
 strategies to address this issue such as the release of Ladybird beetles, Orthene injection trials, educational campaigns etc. Among all of our efforts, we found the most successful means to address this issue is by responding to the caller in a quick and
 proactive manner. While we do have information on the City’s website, we don’t provide any hard copy information directly to callers. Here’s the link for information about aphids and City trees on our website:
<a href="http://www.surrey.ca/community/11591.aspx">http://www.surrey.ca/community/11591.aspx</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">Our current method to address aphid calls comprises of a combination of monitoring and soap sprays by an IPM contractor. All calls are received and vetted by our lead IPM
 staff arborist. Calls such as “I want my tree sprayed” or “My tree is dripping sap” are directly sent to our contractor who will make contact with the caller within 24hours. If the issue has met the City thresholds, then at the time of their initial site visit
 the tree is posted for a soap spray the following day. An additional spray is then scheduled within 7 to 10 days. Severe cases or repeat callers are then put on a monitoring schedule in the event a second two-part spray is needed. The only calls staff will
 address internally are callers who are fed up and have requested to have the tree removed or drastically pruned. We feel that in these situations, it is preferable to have staff respond to help placate the issue.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">Our monitoring process is based on the severity of ‘honey dew’ rather than an aphid count. The reality with these calls is that we are dealing with the resident’s threshold
 rather than the tree; we found the following metric a better alternative for tracking and generating control measures.
<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-family:"Arial Narrow","sans-serif";color:#595959">Honeydew Levels<o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">0.0   -   none<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">0.5   -   very low<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">1.0   -   low<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">1.5   -   moderately low<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">2.0   -   moderate<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">2.5   -   moderately heavy<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">3.0   -   heavy<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">This year we are exploring the use of repeat high pressure water sprays to help control aphid populations. So far we are seeing some effectiveness with these trial sprays.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">I hope this helps.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow","sans-serif";color:#595959">Regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;color:#404040;mso-fareast-language:EN-CA">ROB RENY | COORDINATOR, URBAN FORESTRY<br>
<br>
<img border="0" width="200" height="73" id="_x0000_i1035" alt="COS_Tag_pp_cmyk-200" src="cid:image005.png@01D1E331.9895ECC0"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:6.0pt;color:#76923C;mso-fareast-language:EN-CA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#76923C;mso-fareast-language:EN-CA">CITY OF SURREY<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#999999;mso-fareast-language:EN-CA">Parks, Recreation and Culture<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#999999;mso-fareast-language:EN-CA">6651 – 148 Street, Surrey, BC, Canada V3S 3C7<br>
T 604.501.5090 | F 604.501.5177   </span><span style="color:#1F497D;mso-fareast-language:EN-CA"><a href="http://www.surrey.ca/"><span style="font-size:9.0pt;color:#76923C">www.surrey.ca</span></a></span><span style="font-size:9.0pt;color:#76923C;mso-fareast-language:EN-CA"> 
</span><span style="font-size:9.0pt;color:#999999;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#76923C;mso-fareast-language:EN-CA">Connect, Share and Engage with your City<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-CA">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-CA"> CANUFNET
 [mailto:canufnet-bounces@list.web.net] <b>On Behalf Of </b>Craig Bench<br>
<b>Sent:</b> July-21-16 8:57 AM<br>
<b>To:</b> 'canufnet@list.web.net'<br>
<b>Subject:</b> [CANUFNET] Public concerns regarding Aphids<o:p></o:p></span></p>
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<p class="MsoNormal">I would like to ask for some advice from as it pertains to the management of Aphids populating City trees and how Municipalities respond to the public to address the concerns that are a result of the honeydew? After the extended dry and
 hot summer we experienced last year we have had a real increase in the public’s concern of Aphids with the most susceptible trees being Linden, Tulip Trees and Red Oak. As a result our Parks Management team has requested that we put together an informative
 fact sheet to provide the public that explains the life cycle of Aphids , our maintenance procedures as it relates to IPM and city by-laws, as well as the benefits of using beneficial insects to achieve acceptable thresholds.<o:p></o:p></p>
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<p class="MsoNormal">If some of you could share any information or strategies used it would be greatly appreciated.<o:p></o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-family:"Arial","sans-serif";color:#0065B0;mso-fareast-language:EN-CA">Craig Bench</span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#000066;mso-fareast-language:EN-CA"><br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#404040;mso-fareast-language:EN-CA">Supervisor Operations, Urban Forestry and Facilities<br>
t: 604.998.3291 | e: <a href="mailto:cbench@cnv.org">cbench@cnv.org</a><br>
<br>
<b>City of North Vancouver</b><br>
61 Bewicke Avenue, North Vancouver, BC  V7M 3B6</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:#404040;mso-fareast-language:EN-CA"><br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#404040;mso-fareast-language:EN-CA">Reception: 604.985.7761 |
<a href="http://www.cnv.org">www.cnv.org</a></span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:#000066;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
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