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<p class="MsoNormal">Greetings Fellow Urban-Forest Enthusiasts:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">My graduate student Natalie Secen is undertaking a project to analyze the tree-related 311 calls in Halifax from April through September 2016. We are trying to assist the municipality in developing a more effective and efficient response
protocol, and recommend some public-education materials so that callers may become better informed before making their calls.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have a request to Canadian-municipality urban forestry people – do you have a response protocol for tree-related 311 calls that you could/would share with us? Natalie’s report to HRM will be a public document, so we could share that
in December when it’s revised and submitted. You can reach Natalie as follows:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">nsecen@dal.ca<o:p></o:p></p>
<p class="MsoNormal">416-721-8175<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt"> <o:p></o:p></p>
<p class="MsoNormal">We offer our most sincere gratitude in advance for any help you can give us.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best wishes, Peter Duinker (peter.duinker@dal.ca), Professor, Dalhousie University<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-CA">Peter N. Duinker, PhD, P.Ag.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-CA">Professor<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-CA">School for Resource and Environmental Studies<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-CA">Faculty of Management<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-CA">Dalhousie University<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-CA">6100 University Ave.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-CA">Halifax, Nova Scotia, Canada
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-CA">B3H 4R2<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-CA">Phone: 902-494-7100<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-CA">Cell: 902-229-5141<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-CA">Fax: 902-494-3728<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-CA">Email: peter.duinker@dal.ca<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:EN-CA">http://www.dal.ca/faculty/management/sres/faculty-staff/our-faculty/peter-duinker.html</span><span style="mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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