<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 12 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-CA" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">Hello Professor Duinker and Ms. Secen,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Please see the attached document regarding some of the City of Windsor’s Frequently Asked Questions related to Urban Forestry, that our 311 Operators receive on a regular basis. There may be some information
in there, that you find useful for your response protocol and or educational material.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I look forward to seeing your final product in December when it becomes available.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#1F497D">Paul Giroux, RPF<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">City Forester/Manager of Forestry and Natural Areas<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Parks Department<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">2450 McDougall Street, Windsor, ON N8X 3N6<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Office: 519.253.2300. ext. 2760.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Email: pgiroux@citywindsor.ca<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> CANUFNET [mailto:canufnet-bounces@list.web.net]
<b>On Behalf Of </b>Peter Duinker<br>
<b>Sent:</b> Monday, November 07, 2016 2:48 PM<br>
<b>To:</b> canufnet@list.web.net<br>
<b>Cc:</b> Natalie Secen<br>
<b>Subject:</b> [CANUFNET] request for information about tree-related 311 calls<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Greetings Fellow Urban-Forest Enthusiasts:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">My graduate student Natalie Secen is undertaking a project to analyze the tree-related 311 calls in Halifax from April through September 2016. We are trying to assist the municipality in developing a more effective and efficient response
protocol, and recommend some public-education materials so that callers may become better informed before making their calls.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have a request to Canadian-municipality urban forestry people – do you have a response protocol for tree-related 311 calls that you could/would share with us? Natalie’s report to HRM will be a public document, so we could share that
in December when it’s revised and submitted. You can reach Natalie as follows:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a href="mailto:nsecen@dal.ca">nsecen@dal.ca</a><o:p></o:p></p>
<p class="MsoNormal">416-721-8175<o:p></o:p></p>
<p class="MsoNormal" style="text-indent:36.0pt"> <o:p></o:p></p>
<p class="MsoNormal">We offer our most sincere gratitude in advance for any help you can give us.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best wishes, Peter Duinker (<a href="mailto:peter.duinker@dal.ca">peter.duinker@dal.ca</a>), Professor, Dalhousie University<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">Peter N. Duinker, PhD, P.Ag.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">Professor<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">School for Resource and Environmental Studies<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">Faculty of Management<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">Dalhousie University<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">6100 University Ave.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">Halifax, Nova Scotia, Canada
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">B3H 4R2<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">Phone: 902-494-7100<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">Cell: 902-229-5141<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">Fax: 902-494-3728<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">Email:
<a href="mailto:peter.duinker@dal.ca">peter.duinker@dal.ca</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Times New Roman","serif""><a href="http://www.dal.ca/faculty/management/sres/faculty-staff/our-faculty/peter-duinker.html">http://www.dal.ca/faculty/management/sres/faculty-staff/our-faculty/peter-duinker.html</a></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>