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</v:shape><![endif]--><![if !vml]><img width=334 height=334 src="cid:image007.png@01CE5306.27C93510" align=left hspace=12 alt=ExemplaryLevel.png v:shapes="Picture_x0020_1"><![endif]><span style='font-size:16.0pt'><o:p></o:p></span></p><p class=Default><span style='font-size:11.0pt'>Ottawa (May 2013)<b> </b>- The Canadian Mental Health Association Ottawa Branch is pleased to announce that on May 7, 2013 the agency was awarded Accreditation with “Exemplary Standing”, the highest standing granted through this review. This is all the more exceptional in that it is the agency's first attempt at achieving Accreditation. In doing so, CMHA Ottawa met 100% of the Required Organizational Practices and 100% of the High Priority Standards. <o:p></o:p></span></p><p class=Default><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=Default><span style='font-size:11.0pt'>"This is a reflection of our agency's ongoing commitment and dedication towards providing clients and their families with the highest quality mental health services," said Andrew McCreary, Chairman of the Board of Directors of CMHA Ottawa.<o:p></o:p></span></p><p class=Default><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=Default><b><span style='font-size:11.0pt'>What is Accreditation?<o:p></o:p></span></b></p><p class=MsoNormal style='line-height:11.4pt'><span style='color:black'>Accreditation is a stamp of excellence that is granted by an independent body that undertakes an exhaustive and objective review of an organization, its practices, its people and its operations. <o:p></o:p></span></p><p class=MsoNormal style='line-height:11.4pt'><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal style='line-height:11.4pt'><span style='color:black'>Said Tim Simboli, Executive Director of CMHA Ottawa, "CMHA Ottawa underwent this demanding review to rigorously test itself and honour our commitment to the community to provide uncompromising services of exceptional quality, and we are delighted to have passed with exemplary standing.”<o:p></o:p></span></p><p class=MsoNormal style='line-height:11.4pt'><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal style='line-height:11.4pt'><span style='color:black'>Accreditation is granted by Accreditation Canada (AC), a not-for-profit, independent body accredited by the International Society for Quality in Health Care (ISQua). AC provides national and international health care organizations with an external peer review process to assess and improve the services they provide to their patients and clients based on standards of excellence. Accreditation Canada's programs and guidance have helped organizations promote quality health care for over 50 years. </span>Accreditation Canada awards the ‘Exemplary’ standing to organizations meeting all Required Organizational Practices and at least 95% of High Priority Standards. <o:p></o:p></p><p class=Default><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=Default><span style='font-size:11.0pt'>Surveyors from AC spent three days on-site at CMHA Ottawa in November 2012 reviewing documentation and performance data, observing care processes, interviewing the clients the, Board of Directors, staff, and community partners. <o:p></o:p></span></p><p class=Default><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=Default><i><span style='font-size:11.0pt'>“We appreciate the scrutiny and professionalism of Accreditation Canada. This is a mark of excellence that we will display proudly,”</span></i><span style='font-size:11.0pt'> says Todd Bridger, Manager and Accreditation Coordinator. <o:p></o:p></span></p><p class=Default><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=Default><span style='font-size:11.0pt'>For information please contact; Todd Bridger, Senior Program Manager, CMHA Ottawa, 613-737-7791, ext. 158.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span lang=EN-US style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#005A58'>Linda O'Neil <br></span></b><i><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#005A58'>Public Education Consultantant <br></span></i><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#729A00'>Canadian Mental Health Association, Ottawa Branch <br>Association canadienne pour la santé mentale, Section d'Ottawa <br>301-1355 rue Bank Street, Ottawa, ON K1H 8K7 <br>613-737-7791 Ext. 149 Fax: 613-737-7644 <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><br></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Email: </span><a href="mailto:lsmoore@cmhaottawa.ca"><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:teal'>loneil@cmhaottawa.ca</span></a><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:teal'> <br></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Website: </span><a href="http://www.cmhaottawa.ca/"><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:teal'>www.cmhaottawa.ca</span></a><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:teal'> </span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:teal'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><img border=0 width=250 height=40 id="Picture_x0020_1" src="cid:image001.jpg@01CE5301.CF4A0350" alt="CMHA_ON-Ottawa_BiL_logo_4C_pos_tagline.jpg"></span><span lang=EN-US style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif"'>Confidentiality Message <o:p></o:p></span></u></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif"'>This e-mail message is confidential, may be privileged and is intended for the exclusive use of the addressee. Any other person is strictly prohibited from disclosing, distributing or reproducing it. If the addressee cannot be reached or is unknown to you, please inform the sender by return e-mail immediately and delete this e-mail message and destroy all copies. Thank you. </span></b><b><span lang=EN-US style='font-family:"Arial","sans-serif"'><o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif"'>Use of e-mail </span></u></b><b><u><span lang=EN-US style='font-family:"Arial","sans-serif"'><o:p></o:p></span></u></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif"'>Our communications to you may contain confidential information. Please advise if you wish us to use a mode of communication other than regular, unsecured e-mail in our communications with you. </span></b><b><span lang=EN-US><o:p></o:p></span></b></p><div><div><div><div class=MsoNormal><b><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif"'><hr size=1 width="100%" noshade style='color:black' align=left></span></b></div></div></div></div><p class=MsoNormal><b><u><span lang=FR-CA style='font-size:7.5pt;font-family:"Arial","sans-serif"'>Avis de confidentialité </span></u></b><b><u><span lang=FR-CA style='font-family:"Arial","sans-serif"'><o:p></o:p></span></u></b></p><p class=MsoNormal><b><span lang=FR-CA style='font-size:7.5pt;font-family:"Arial","sans-serif"'>Ce message, transmis par courriel, est confidentiel et est à l'usage exclusif du destinataire ci-dessus. Toute autre personne est par les présentes avisée qu'il lui est strictement interdit de le diffuser, le distribuer ou le reproduire. Si le destinataire ne peut être joint ou vous est inconnu, veuillez informer l'expéditeur par courrier électronique immédiatement et détruire ce message et toute copie de celui-ci. Merci. </span></b><b><span lang=FR-CA style='font-family:"Arial","sans-serif"'><o:p></o:p></span></b></p><p class=MsoNormal><span lang=FR-CA style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><u><span lang=FR-CA style='font-size:7.5pt;font-family:"Arial","sans-serif"'>Utilisation du courrier électronique </span></u></b><b><u><span lang=FR-CA style='font-family:"Arial","sans-serif"'><o:p></o:p></span></u></b></p><p class=MsoNormal><b><span lang=FR-CA style='font-size:7.5pt;font-family:"Arial","sans-serif"'>Nos communications avec vous peuvent contenir des renseignements confidentiels. Si vous désirez que nous communiquions avec vous par un autre moyen de transmission que le courrier électronique ordinaire non sécurisé, veuillez nous en aviser.</span></b><span lang=FR-CA><o:p></o:p></span></p><p class=MsoNormal><span lang=FR-CA><o:p> </o:p></span></p></div></body></html>