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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>FYI<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-family:"Arial","sans-serif";color:#005A58'>Linda O'Neil <br></span></b><i><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#005A58'>Chair, Public Affairs Working Group<o:p></o:p></span></i></p><p class=MsoNormal><i><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#005A58'>Alliance to End Homelessness<o:p></o:p></span></i></p><p class=MsoNormal><i><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#005A58'><o:p> </o:p></span></i></p><p class=MsoNormal><i><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#005A58'>Public Education Consultant <br></span></i><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#729A00'>Canadian Mental Health Association, Ottawa Branch <br>Association canadienne pour la santé mentale, Section d'Ottawa <br>301-1355 rue Bank Street, Ottawa, ON K1H 8K7 <br>613-737-7791 Ext. 135 Fax: 613-737-7644 <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><br></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Email: </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:lsmoore@cmhaottawa.ca"><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:teal'>loneil@cmhaottawa.ca</span></a></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:teal'> <br></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Website: </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.cmhaottawa.ca/"><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:teal'>www.cmhaottawa.ca</span></a></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:teal'> </span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:teal'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img border=0 width=250 height=40 id="Picture_x0020_1" src="cid:image001.jpg@01CE7D88.CA6E65E0" alt="CMHA_ON-Ottawa_BiL_logo_4C_pos_tagline.jpg"></span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='background:#F5EDE6;padding:0cm 0cm 0cm 0cm'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=627 style='width:470.25pt;border-collapse:collapse'><tr><td style='padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='padding:11.25pt 22.5pt 15.0pt 15.0pt'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:8.5pt;font-family:"Tahoma","sans-serif";color:#615956'><img border=0 width=208 height=118 id="_x0000_i1025" src="http://ncmn.ca/Resources/Pictures/NCMN_logo.jpg"><o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black;display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:#C7C0BB;border-collapse:collapse'><tr><td style='padding:0cm 0cm 0cm 0cm;-moz-box-shadow:inset 0 0 5px #333333;-webkit-box-shadow:inset 0 0 5px #333333;box-shadow:inset 0 0 5px #333333'><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td width=21 style='width:15.75pt;background:#94131D;padding:8.25pt 0cm 15.0pt 0cm'><p class=MsoNormal> <o:p></o:p></p></td><td style='background:#94131D;padding:8.25pt 0cm 15.0pt 0cm'><p class=MsoNormal><b><span style='font-size:38.5pt;font-family:"Tahoma","sans-serif";color:white'>News You Can Use...</span></b><o:p></o:p></p></td><td width=21 style='width:15.75pt;background:#94131D;padding:8.25pt 0cm 15.0pt 0cm'><p class=MsoNormal> <o:p></o:p></p></td></tr></table><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='padding:0cm 10.5pt 0cm 10.5pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='background:white;padding:0cm 0cm 0cm 0cm'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:18.75pt 15.0pt 18.75pt 15.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'><a name=anchor1></a><span style='font-size:16.5pt;font-family:"Georgia","serif";color:#94131D'>NCMN Conference Connection</span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><o:p></o:p></span></p><div><p class=MsoNormal><b><span style='color:black'>Conference Countdown<br><br></span></b><span style='color:black'>Weeks to Conference:</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> </span><b><span style='color:black'>12</span></b><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><o:p></o:p></span></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><br></span><b><span style='font-family:"Georgia","serif";color:black'>SPREAD THE NEWS!<br><br>NCMN'S Conference Tackles Hot Topics in Health and Social Services</span></b><span style='font-family:"Georgia","serif";color:black'><br><br>Should healthcare professionals in Canada provide treatment to medically uninsured immigrants and refugees? This is just one of several hot topics that will be addressed at the upcoming National Case Management Network (NCMN) conference in Toronto.</span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><br><br></span><span style='font-family:"Georgia","serif";color:black'>Spread the news to coworkers and everyone else you think will benefit from attending NCMN's 7th Annual Confenence & Expo!</span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><br><br><br><a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=%2fczov%2fd1Iyq0JdJGeqKRrUJZr6r%2bIi4FqoKfifPUIHOE47y1qsMgvVsb4PFZ2iotcMD6Wm3lPfEDTJJSlT%2fcn7PDgjNyflkK2BPP%2fkYRGoE%3d" target="_blank">Click here to open , print and share</a><o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><br></span><b><span style='font-family:"Georgia","serif";color:black'>Sponsorship Information</span></b><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'> <o:p></o:p></span></p><p><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=KX6x%2bmdivvEqek3W4g5VXGv%2fdZ6a2Gr16On%2fQ8YFtc45ex9igX0lCC1u3XOW7HkkheZsvtDVHn5VuIqNpHe3XtV6Jbh%2f4YofF2muBNhksmo%3d" target="_blank"><span style='font-size:10.0pt'>Click here for sponsorship package</span></a><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-family:"Georgia","serif";color:black'>Exhibitor Registration</span></b><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><o:p></o:p></span></p><p><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=8A1e50gtnix61atOsxGEUJ%2f%2bCEOz7cIMbYgaXF0yHVgqX0rREL2SLoD5MuWcgOff9ADn4c07JkLRD4czALKp%2blodd6Wd01I7MII1kyAG0ls%3d" target="_blank"><span style='font-size:10.0pt'>Click here for exhibitor prospectus</span></a><o:p></o:p></span></p><p><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=q4DpHNzfL%2fA3bescQP9Rdl9hFcgSizDsoYUQl46YFh0%2fWeJ%2fyXRXw1YN3eNhpq2%2bcMi0wVkupCtubRAaq07RW01wlUQxX7reOQA8pTkFIg0%3d" target="_blank"><span style='font-size:10.0pt'>Click here to register</span></a><o:p></o:p></span></p><p><b><span style='font-family:"Georgia","serif";color:black'>Hotel Information</span></b><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=OdIT9xbYw7k63%2fr2ZItXlmKe%2bzQlfn1c%2bsFO5qb4eyxrz1GduX8tNBRsbFoYFbpW8012%2b8bN%2bXFU5Lfhd3wYnnWNP9BugSV%2fEt5QH%2fLO%2bvw%3d" target="_blank"><span style='font-size:10.0pt'>Click here</span></a><br><br><br></span><span style='font-size:16.5pt;font-family:"Georgia","serif";color:#94131D'>Spotlight on our Conference Sponsors</span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><br><br><a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=GjAnUnIUr9nR%2fMuVpDgpNRPODMWBYjhPevhChxfaSFqfwVozP55gILiEktucuU052fEh1MI0RWJikvpDLtbAylfu1CQRN9ktgWT2eJLiRBg%3d" target="_blank"><span style='text-decoration:none'><img border=0 width=100 height=39 id="_x0000_i1026" src="http://ncmn.ca/Resources/EmailTemplates/News%20You%20Can%20Use%20-%20More%20than%203/images/PACE%20LOGO%20over%20name.jpg"></span></a> <a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=NFix%2bnwYyKw0N%2f%2f83%2b9gvJm0uTwEVCwccOXPFjLRtEcTGc%2fIuQCq0%2bGRb6%2fjohOAIUdtfTtrsVt7RlBpcxjltQA1jFrOhQnR4lP9CWbDqBg%3d" target="_blank"><span style='text-decoration:none'><img border=0 width=85 height=43 id="_x0000_i1027" src="http://ncmn.ca/Resources/Pictures/07e027ee046b4a1e8e7fe3244ac6acea.png"></span></a> <a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=HChXHe4Hl%2fMEJMhLALxchVcUm2ee1FOghFqVl9htZSPuLted7iTI%2bAqevq9XHM8jFmXxvwVq59htVqzykEKj02NMsgPnFgEmrqMVY89JGOI%3d" target="_blank"><span style='text-decoration:none'><img border=0 width=114 height=33 id="_x0000_i1028" src="http://ncmn.ca/Resources/Pictures/ASI%20Logo.jpg"></span></a><br> <o:p></o:p></span></p></div></td><td width=16 style='width:12.0pt;background:#F5EDE6;padding:18.75pt 0cm 18.75pt 0cm'><p class=MsoNormal> <o:p></o:p></p></td><td width=120 valign=top style='width:90.0pt;background:#F5EDE6;padding:18.75pt 0cm 18.75pt 0cm'><p class=MsoNormal><b><span style='font-size:10.5pt;font-family:"Tahoma","sans-serif";color:#1E1111'>This issue:</span></b><span style='font-size:10.5pt;font-family:"Tahoma","sans-serif";color:#1E1111'><br><br>· <a href="#anchor1"><span style='color:#005E91'>NCMN Conference Connection</span></a><br><br>· <a href="#anchor2"><span style='color:#005E91'>Career Board</span></a><br><br>· <a href="#anchor3"><span style='color:#005E91'>International</span></a><br><br>· <a href="#anchor4"><span style='color:#005E91'>Read More...</span></a><o:p></o:p></span></p></td><td width=20 style='width:15.0pt;background:#F5EDE6;padding:18.75pt 0cm 18.75pt 0cm'><p class=MsoNormal> <o:p></o:p></p></td></tr><tr style='height:.75pt'><td colspan=4 style='background:#CFCDCC;padding:0cm 0cm 0cm 0cm;height:.75pt'><p class=MsoNormal style='line-height:0%'><span style='font-size:1.0pt'> <o:p></o:p></span></p></td></tr></table><p class=MsoNormal><a name=anchor2></a><span style='display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:18.75pt 15.0pt 18.75pt 15.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:16.5pt;font-family:"Georgia","serif";color:#94131D'>Career Board</span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><br><br></span><b><span style='font-family:"Georgia","serif";color:black'>New postings</span></b><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'>:<br><br></span><b><span style='font-family:"Georgia","serif";color:black'>Disability Case Manager, Workers Compensation Practice - Alberta</span></b><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><o:p></o:p></span></p><div id="job_header"><p class=MsoNormal><b><span style='font-family:"Georgia","serif";color:black'>Aboriginal Disability Case Manager</span></b><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'>- <span class=summary>(Temporary - Maternity Leave)</span><br><span class=company>British Columbia Aboriginal Network on Disability Society (BCANDS)</span> - <span class=location>Victoria, BC</span><br><br><br><img border=0 width=171 height=69 id="_x0000_i1029" src="http://www.careerbeacon.com/_logo/4838_1_mckesson_canada.gif" vspace=5><br></span><b><span style='font-family:"Georgia","serif";color:black'>Health Services Case Manager</span></b><b><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'> (Newfoundland & Labrador)<br>Job Location:</span></b><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'> Flexible<br><br><a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=Vf%2fl29eGqEF0tIdBN%2b4ys7e%2b%2b5u4uT%2faSrth7I5lVeaM2%2fe8jQ%2f8ZufgjXqmDRJVdR5Zs2k8TB1BdCQtTn1n17k02v713B8fEh%2bgfmVgErE%3d">Click here for full listings</a><o:p></o:p></span></p></div></td></tr><tr style='height:.75pt'><td style='background:#CFCDCC;padding:0cm 0cm 0cm 0cm;height:.75pt'><p class=MsoNormal style='line-height:0%'><span style='font-size:1.0pt'> <o:p></o:p></span></p></td></tr></table><p class=MsoNormal><a name=anchor3></a><span style='display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:18.75pt 15.0pt 18.75pt 15.0pt'><p class=MsoNormal><span style='font-size:16.5pt;font-family:"Georgia","serif";color:#94131D'>International</span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><o:p></o:p></span></p><h1><span style='font-size:12.0pt;font-family:"Georgia","serif";color:black'>Your Health: Hospital case managers act as agents for patients in and out of hospital</span><span style='font-family:"Georgia","serif";color:black'><o:p></o:p></span></h1><p><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'>Once a patient is discharged from the hospital, the last thing he or she wants is to be readmitted. Unfortunately for some that is exactly what happens. Re-admissions occur for many reasons, but the major causes cited within research include uncertainty about medications or simply not taking medications as prescribed; failure to follow-up with the primary care physician within 7-10 days after discharge; and lack of understanding about the disease process.</span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><o:p></o:p></span></p><p><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><o:p> </o:p></span></p><p><span style='font-size:10.0pt;font-family:"Georgia","serif";color:black'><a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=3kg2PSYbpSoxA8tbqdwgcgI8k0bkKdqaCLspHDxytVNmfIXTx6Q3OzGsp9W39koe3e41LLQ2HykmEVm6%2bYAD%2fWGVLwv2nyA6ICIzAg3dEBM%3d" target="_blank">Read more...</a></span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><o:p></o:p></span></p></td></tr><tr style='height:.75pt'><td style='background:#CFCDCC;padding:0cm 0cm 0cm 0cm;height:.75pt'></td></tr></table><p class=MsoNormal><a name=anchor4></a><span style='display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:18.75pt 15.0pt 18.75pt 15.0pt'><p class=MsoNormal><span style='font-size:16.5pt;font-family:"Georgia","serif";color:#94131D'>Read More...</span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><br><br></span><span style='font-family:"Georgia","serif";color:black'><br><a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=XbXd5atP3G6NYU59Y0icDRD5s7D3d8PT1%2f9EZggBzcZiGC4p%2bPzhw0guAWjlR6ZK2I%2bSCODOWMooSlxwbmVvwo2ett6waJgNi1G%2fHdzMTFE%3d">Past PCM Issues Click Here</a><br><br><a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=yWcJ6Xm7Er%2fhX3IdKsqfzZMrxxlA3JLLygqRUj0QnK6bzORXtrXwA5oAvwu%2fXSbWUiEazFZbtDjWkuW3nsz7tEkwrhvVDLluOvOuZ2YwaVc%3d">Past Issues of News You Can Use...</a></span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><br><br><a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=XUIYSjeZ9IHdwyQ%2bJm8YwjzYSBuIBBDoufjKaRpErWjxXx5j0gglQTSNnFUQBZVSen87FC74N5pQIPd15pY3GgIPYgPkz%2bDgRbwZLVoJJeg%3d" target="_blank"><span style='font-size:12.0pt'>Canadian Standards of Practice for Case Management</span></a><br><br><a href="http://ncmn.ca/EmailTracker/LinkTracker.ashx?linkAndRecipientCode=0Ix2VvkDsSiDAP49xnryYincJq9ya1USeI8HWbz9ja1JR71UWLI%2bqvPF90wASzjPRbMXzlA%2fav7uHudxdHC4Wc0Em99K2D45rM8W20uhxUk%3d" target="_blank"><span style='font-size:12.0pt'>Canadian Core Competency Profile for Case Management Providers</span></a><o:p></o:p></span></p></td></tr><tr style='height:.75pt'><td style='background:#CFCDCC;padding:0cm 0cm 0cm 0cm;height:.75pt'><p class=MsoNormal style='line-height:0%'><span style='font-size:1.0pt'> <o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span style='display:none'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:18.75pt 15.0pt 7.5pt 15.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><br></span><span style='font-family:"Georgia","serif";color:#336699'>Best regards</span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:#336699'>,</span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'> </span><b><span style='font-size:9.0pt;font-family:"Georgia","serif";color:#336699'><br></span></b><b><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><br><img border=0 width=124 height=54 id="_x0000_i1030" src="http://ncmn.ca/Resources/Pictures/Joan.png"><br></span></b><b><span style='font-size:9.0pt;font-family:"Georgia","serif";color:#336699'>Joan Park, RN, MHSc<br>President, National Case Managment Network of Canada</span></b><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><o:p></o:p></span></p><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Cambria","serif";color:#6699CC'>Don’t have membership? 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