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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:#0F243E'>FYI<o:p></o:p></span></p><p class=MsoNormal><i><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#0F243E;mso-fareast-language:EN-CA'>LYNNE BROWNE<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#0F243E;mso-fareast-language:EN-CA'>Executive Director<o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:red;mso-fareast-language:EN-CA'>Alliance to End Homelessness Ottawa<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#0F243E;mso-fareast-language:EN-CA'>lynnebrowne@endhomelessnessottawa.ca<o:p></o:p></span></p><p class=MsoNormal><i><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#0F243E;mso-fareast-language:EN-CA'>171 George Street, </span></i><i><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#0F243E;mso-fareast-language:EN-CA'>Ottawa ON K1N 5W5<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#0F243E;mso-fareast-language:EN-CA'>613-241-1573, ext. 314<o:p></o:p></span></i></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#0F243E;mso-fareast-language:EN-CA'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#0F243E;mso-fareast-language:EN-CA'>Website: </span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:red;mso-fareast-language:EN-CA'><a href="http://www.endhomelessnessottawa.ca/index.cfm"><span style='color:red'>End Homelessness Ottawa</span></a><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#0070C0;mso-fareast-language:EN-CA'>Like us on <span style='letter-spacing:.6pt'><a href="https://www.facebook.com/endhomelessnessottawa?fref=ts">Facebook</a></span></span></b><b><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#0070C0;mso-fareast-language:EN-CA'><o:p></o:p></span></b></p><p class=MsoNormal><i><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#0F243E;mso-fareast-language:EN-CA'> </span></i><i><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#0F243E;mso-fareast-language:EN-CA'><o:p></o:p></span></i></p><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:#0F243E'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='margin-left:36.0pt'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-CA'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-CA'> Meagan Shepherd [mailto:mshepherd@omssa.com] <br><b>Sent:</b> August-19-13 1:09 PM<br><b>To:</b> Meagan Shepherd<br><b>Subject:</b> OMSSA Fall Training Schedule - Upcoming Workshops and Webinars<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=631 style='width:473.2pt;margin-left:36.0pt;border-collapse:collapse'><tr><td width=631 colspan=3 valign=top style='width:473.2pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal align=center style='text-align:center'><b><span style='mso-fareast-language:EN-CA'><img border=0 width=172 height=64 id="_x0000_i1025" src="cid:image006.jpg@01CE9CDC.CE9FCB40"></span><o:p></o:p></b></p></td></tr><tr><td width=631 colspan=3 valign=top style='width:473.2pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal align=center style='mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;text-align:center'><b><span style='font-size:16.0pt;color:#C00000'>Upcoming Workshops and Webinars<o:p></o:p></span></b></p><p class=MsoNormal align=center style='mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;text-align:center'><a href="http://www.omssa.com/education/workshops/"><b>Click here to view online</b></a><b><o:p></o:p></b></p></td></tr><tr style='height:98.5pt'><td width=321 valign=top style='width:240.7pt;padding:0cm 5.4pt 0cm 5.4pt;height:98.5pt'><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:17.4pt;text-indent:-15.75pt'><b><i><span style='mso-fareast-language:EN-CA'>Management Skills<o:p></o:p></span></i></b></p><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:1.65pt'><b><span lang=EN-US style='mso-fareast-language:EN-CA'><a href="#Leading_Managing">Leading and Managing Projects</a></span></b><u><span lang=EN-US style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:1.65pt'><a href="#Social_Media"><b><span lang=EN-US style='mso-fareast-language:EN-CA'>Developing your Social Media Strategy</span></b></a><b><u><span lang=EN-US style='color:blue;mso-fareast-language:EN-CA'><o:p></o:p></span></u></b></p><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:1.65pt'><b><u><span lang=EN-US style='color:blue;mso-fareast-language:EN-CA'><a href="#betterbeginnings">Better Beginnings, Better Futures</a><o:p></o:p></span></u></b></p><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:1.65pt'><a href="#Risk"><b><span lang=EN-US style='mso-fareast-language:EN-CA'>Effective Risk Based Decision Making</span></b></a><b><span style='mso-fareast-language:EN-CA'> </span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:1.65pt'><b><span lang=EN-US style='mso-fareast-language:EN-CA'><a href="#Performance_Measurements">Results Based Performance Measurements</a></span></b><u><span style='color:blue'><o:p></o:p></span></u></p></td><td width=310 colspan=2 valign=top style='width:232.5pt;padding:0cm 5.4pt 0cm 5.4pt;height:98.5pt'><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:0cm'><b><i>Frontline Training<o:p></o:p></i></b></p><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:0cm'><b><span lang=EN-US><a href="#OW_Directives">Ontario Works Directives Training</a></span></b><u><span lang=EN-US style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:0cm'><b><span lang=EN-US><a href="#ERO">ERO Core Training</a></span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:0cm'><b><span lang=EN-US><o:p> </o:p></span></b></p></td></tr><tr style='height:45.0pt'><td width=631 colspan=3 valign=top style='width:473.2pt;border:none;border-bottom:solid #C00000 2.25pt;padding:0cm 5.4pt 0cm 5.4pt;height:45.0pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:17.6pt;text-indent:-15.9pt'><b><i><span style='mso-fareast-language:EN-CA'>General Interest Webinars<o:p></o:p></span></i></b></p><p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:1.7pt;margin-bottom:.0001pt'><a href="#changes_nonprofit"><b>Changes to the Non-profit Corporations Act</b></a><b><o:p></o:p></b></p></td></tr><tr><td width=476 colspan=2 valign=top style='width:356.95pt;border:none;border-bottom:solid #C00000 2.25pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal style='margin-top:6.0pt'><a name="Leading_Managing"><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000'>Leading and Managing Projects</span></i></b></a><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000'><o:p></o:p></span></i></b></p><p class=MsoNormal style='text-autospace:none'><span style='color:black'>Leading and managing projects is both a technical and a people management task. Attend this workshop to understand the principles of project management from the planning stage through to the execution stage for successful project completion.<o:p></o:p></span></p><p class=MsoNormal style='margin-left:17.4pt;text-indent:-15.75pt'><b><i><span lang=EN-US style='color:black;mso-fareast-language:EN-CA'>Upcoming Sessions:<o:p></o:p></span></i></b></p><p class=MsoNormal style='margin-left:17.4pt;text-indent:-15.75pt'><b><span style='mso-fareast-language:EN-CA'>September 10 – 11, 2013 in Sault Ste. Marie<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:6.0pt;margin-left:17.6pt;text-indent:-15.9pt'><b><span style='mso-fareast-language:EN-CA'>October 15 – 16, 2013 in Toronto<o:p></o:p></span></b></p></td><td width=155 valign=top style='width:116.25pt;border:none;border-bottom:solid #C00000 2.25pt;background:#C2D69B;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><b><span lang=EN-US><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='mso-fareast-language:EN-CA'><a href="http://www.omssa.com/images/Brochures/0e1e594c-79f8-e211-91d5-00155d007b0c-Leading%20and%20Managing%20Projects%20Registration%20form%202013.pdf">Click here to Register</a></span></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span lang=EN-US><a href="http://www.omssa.com/sessions/leading-and-managing-pprojects">Click here for workshop outline.</a></span></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p></td></tr><tr><td width=476 colspan=2 valign=top style='width:356.95pt;border:none;border-bottom:solid #C00000 2.25pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal style='margin-top:6.0pt'><a name="OW_Directives"><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000'>Ontario</span></i></b></a><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000;mso-fareast-language:EN-CA'> Works Directives Training<o:p></o:p></span></i></b></p><p class=MsoNormal><span lang=EN-US style='color:black'>This interactive 3 day course will provide you the opportunity to research and apply the new Directives to real life case studies. Refresh your and your staff`s knowledge of the Directives in preparation for the roll out of SAMS later in 2013!<i><o:p></o:p></i></span></p><p class=MsoNormal style='margin-left:17.4pt;text-indent:-15.75pt;line-height:115%'><b><i><span style='color:black;mso-fareast-language:EN-CA'>Upcoming Sessions:<o:p></o:p></span></i></b></p><p class=MsoNormal style='margin-left:17.4pt;text-indent:-15.75pt;text-autospace:none'><b><span style='color:black'>September 17-19, 2013 in Toronto<o:p></o:p></span></b></p></td><td width=155 valign=top style='width:116.25pt;border:none;border-bottom:solid #C00000 2.25pt;background:#C2D69B;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><b><span lang=EN-US><o:p> </o:p></span></b></p><p class=MsoNormal><b><u><span lang=EN-US style='color:blue;mso-fareast-language:EN-CA'><a href="http://www.omssa.com/images/Brochures/080de6e2-3ff5-e211-91d5-00155d007b0c-OW%20Directives%20Registration%20Form%202013.pdf">Click here to Register</a></span></u></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span lang=EN-US><a href="http://www.omssa.com/sessions/ontario-works-directives">Click here for workshop outline.</a></span></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p></td></tr><tr><td width=476 colspan=2 valign=top style='width:356.95pt;border:none;border-bottom:solid #C00000 2.25pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:1.7pt;margin-bottom:.0001pt;text-indent:-1.7pt'><a name="Social_Media"><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000;mso-fareast-language:EN-CA'>Developing Your Social Media Strategy</span></i></b></a><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000;mso-fareast-language:EN-CA'><o:p></o:p></span></i></b></p><p class=MsoNormal style='margin-left:1.7pt;text-indent:-1.7pt'><span style='color:black;mso-fareast-language:EN-CA'>How can social media help staff connect with partners to better integrate their service delivery? Attend this webinar to learn how social media can be used to engage the community to develop and refine social programs, and how to start developing a strategy to integrate social media into human services departments and organizations.<o:p></o:p></span></p><p class=MsoNormal style='margin-left:17.4pt;text-indent:-15.75pt'><b><i><span lang=EN-US style='mso-fareast-language:EN-CA'>Upcoming Sessions:<o:p></o:p></span></i></b></p><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:3.0pt;margin-left:17.6pt;text-indent:-15.9pt'><b>Sept 19, 2013 in Toronto<o:p></o:p></b></p></td><td width=155 valign=top style='width:116.25pt;border:none;border-bottom:solid #C00000 2.25pt;background:#C2D69B;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><b><span lang=EN-US><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='mso-fareast-language:EN-CA'><a href="http://www.omssa.com/images/Brochures/b62c80b9-d7ef-e211-91d5-00155d007b0c-Developing%20Your%20Social%20Media%20Strategies%20%20Registration%20form%202013.pdf">Click here to Register</a></span></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><o:p> </o:p></b></p><p class=MsoNormal><b><span lang=EN-US><a href="http://www.omssa.com/sessions/developing-your-social-media-strategy-toronto">Click here for workshop outline.</a></span></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p></td></tr><tr><td width=476 colspan=2 valign=top style='width:356.95pt;border:none;border-bottom:solid #C00000 2.25pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal style='mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:1.7pt;margin-bottom:.0001pt;text-indent:-1.7pt'><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000;mso-fareast-language:EN-CA'>Better Beginnings, Better Futures<o:p></o:p></span></i></b></p><p class=MsoNormal style='margin-left:1.7pt;text-indent:-1.7pt;text-autospace:none'><span style='color:black;mso-fareast-language:EN-CA'>In partnership with the Better Beginnings Better Futures (BBBF) Research Group, who have studied this project over 20 years, OMSSA presents this one day workshop for community partners, service managers, to understand the success factors of this project, and understand how this can be duplicated in their communities.<o:p></o:p></span></p><p class=MsoNormal style='margin-left:17.4pt;text-indent:-15.75pt'><b><i><span lang=EN-US style='mso-fareast-language:EN-CA'>Upcoming Sessions:<o:p></o:p></span></i></b></p><p class=MsoNormal style='margin-left:17.6pt;text-indent:-15.9pt'><b>Sept 20, 2013 in Toronto<o:p></o:p></b></p><p class=MsoNormal style='margin-left:17.6pt;text-indent:-15.9pt'><b>September 27, 2013 in Brantford<o:p></o:p></b></p><p class=MsoNormal style='margin-left:17.6pt;text-indent:-15.9pt'><b>October 18, 2013 in Ottawa<o:p></o:p></b></p></td><td width=155 valign=top style='width:116.25pt;border:none;border-bottom:solid #C00000 2.25pt;background:#C2D69B;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><b><span lang=EN-US><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='mso-fareast-language:EN-CA'><a href="http://www.omssa.com/images/Brochures/d640425c-e208-e311-91d5-00155d007b0c-Better%20Beginnings,%20Better%20Futures%20-%20Registration%20form%202013.pdf">Click here to Register</a></span></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><o:p> </o:p></b></p><p class=MsoNormal><b><span lang=EN-US><a href="http://www.omssa.com/sessions/workshopbetterbeginnings">Click here for workshop outline.</a></span></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p></td></tr><tr><td width=476 colspan=2 valign=top style='width:356.95pt;border:none;border-bottom:solid #C00000 2.25pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal style='margin-top:6.0pt'><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000'>Webinar: Changes to the Non-profit Corporations Act<o:p></o:p></span></i></b></p><p class=MsoNormal>The Ontario Not-for-profit Corporations Act (ONCA), which will replace the Ontario Corporations Act (OCA) this July, will provide a modern legal framework to address the needs of today's not-for-profit corporations in Ontario. It will simplify some business practices and create greater accountability in other areas to allow for more effective governance of not-for-profit organizations.<b><i><span lang=EN-US><o:p></o:p></span></i></b></p><p class=MsoNormal><b><i><span lang=EN-US>Upcoming Sessions:<o:p></o:p></span></i></b></p><p class=MsoNormal><b><span lang=EN-US>September 23, 2013 (2pm – 3:30pm)<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:3.0pt'><b><span lang=EN-US>October 15, 2013 (3:30pm – 5:00pm)<o:p></o:p></span></b></p></td><td width=155 valign=top style='width:116.25pt;border:none;border-bottom:solid #C00000 2.25pt;background:#C2D69B;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><b><span lang=EN-US><o:p> </o:p></span></b></p><p class=MsoNormal><b><u><span lang=EN-US style='color:blue;mso-fareast-language:EN-CA'><a href="http://www.omssa.com/images/Brochures/62cbdde5-42f5-e211-91d5-00155d007b0c-Changes%20to%20The%20Ontario%20Non%20Profit%20Webinar%20Registration%20form%202013.pdf">Click here to Register</a></span></u></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><o:p> </o:p></b></p><p class=MsoNormal><b><span lang=EN-US><a href="http://www.omssa.com/sessions/changestotheNPCAwebinar">Click here for webinar outline.</a></span></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><o:p> </o:p></b></p></td></tr><tr><td width=476 colspan=2 valign=top style='width:356.95pt;border:none;border-bottom:solid #C00000 2.25pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal style='margin-top:6.0pt'><a name=Risk><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000'>Effective</span></i></b></a><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000;mso-fareast-language:EN-CA'> Risk Based Decision Making: <o:p></o:p></span></i></b></p><p class=MsoNormal><b><i><span lang=EN-US style='font-size:12.0pt;color:#C00000;mso-fareast-language:EN-CA'>Managing Risk in Working with Community Human Services</span></i></b><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000;mso-fareast-language:EN-CA'><o:p></o:p></span></i></b></p><p class=MsoNormal>Understand how risk management principles apply to human services, and how to apply risk management concepts to improve and support your decision making process. Attend this workshop to learn how to incorporate risk mitigation strategies into your organizational systems, strategies, and decision making practices.<o:p></o:p></p><p class=MsoNormal style='margin-left:17.4pt;text-indent:-15.75pt'><b><i><span lang=EN-US style='color:black;mso-fareast-language:EN-CA'>Upcoming Sessions:<o:p></o:p></span></i></b></p><p class=MsoNormal style='margin-left:17.6pt;text-indent:-15.9pt;text-autospace:none'><b><span style='color:black'>September 26 – 27, 2013 in Toronto<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:6.0pt;margin-left:17.6pt;text-indent:-15.9pt;text-autospace:none'><b><span style='color:black'>November 20 – 21, 2013 in Ottawa<o:p></o:p></span></b></p></td><td width=155 valign=top style='width:116.25pt;border:none;border-bottom:solid #C00000 2.25pt;background:#C2D69B;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><b><span lang=EN-US><o:p> </o:p></span></b></p><p class=MsoNormal><b><u><span lang=EN-US style='color:blue;mso-fareast-language:EN-CA'><a href="http://www.omssa.com/images/Brochures/37d3580f-46f5-e211-91d5-00155d007b0c-Effective%20Risk%20Based%20Decision%20Making%20Registration%20Form%202013.pdf">Click here to Register</a></span></u></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><o:p> </o:p></b></p><p class=MsoNormal><b><span lang=EN-US><a href="http://www.omssa.com/sessions/effective-risk-based-decision-making">Click here for workshop outline.</a></span></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p></td></tr><tr><td width=476 colspan=2 valign=top style='width:356.95pt;border:none;border-bottom:solid #C00000 2.25pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal style='margin-top:6.0pt'><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000'>ERO Core Training</span></i></b><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000;mso-fareast-language:EN-CA'><o:p></o:p></span></i></b></p><p class=MsoNormal>The eligibility review process is a series of detailed steps and procedures that must be followed in order to assess and investigate Ontario Works eligibility and referrals. This 3-day workshop will provide you with guides and tips to conducting an investigation, reviewing the differences between civil, provincial offences and criminal prosecutions, the use of discretion when deciding upon the pursuit of a judicial outcome and many other facets of the ERO world.<o:p></o:p></p><p class=MsoNormal style='margin-left:17.4pt;text-indent:-15.75pt'><b><i><span lang=EN-US style='color:black;mso-fareast-language:EN-CA'>Upcoming Sessions:<o:p></o:p></span></i></b></p><p class=MsoNormal style='margin-left:17.6pt;text-indent:-15.9pt;text-autospace:none'><b><span style='color:black'>October 23 - 25, 2013 in Barrie<o:p></o:p></span></b></p><p class=MsoNormal style='margin-left:17.6pt;text-indent:-15.9pt;text-autospace:none'><b><span style='color:black'>November 6 – 8, 2013 in Toronto<o:p></o:p></span></b></p></td><td width=155 valign=top style='width:116.25pt;border:none;border-bottom:solid #C00000 2.25pt;background:#C2D69B;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><b><span lang=EN-US><o:p> </o:p></span></b></p><p class=MsoNormal><b><u><span lang=EN-US style='color:blue;mso-fareast-language:EN-CA'><a href="http://www.omssa.com/images/Brochures/0d863de0-ee08-e311-91d5-00155d007b0c-ERO%20Core%20Registration%20Form%202013.pdf">Click here to Register</a></span></u></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span lang=EN-US><a href="http://www.omssa.com/sessions/EROcoretraining">Click here for workshop outline.</a></span></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p></td></tr><tr><td width=476 colspan=2 valign=top style='width:356.95pt;border:none;border-bottom:solid #C00000 2.25pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal style='margin-top:6.0pt'><a name="Performance_Measurements"><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000'>Results</span></i></b></a><b><i><span lang=EN-US style='font-size:14.0pt;color:#C00000;mso-fareast-language:EN-CA'> Based Performance Measurements<o:p></o:p></span></i></b></p><p class=MsoNormal><span lang=EN-US>This two day workshop will provide strategies and tips to apply performance measurement processes to human services. Understand the need for measuring performance; learn how to set performance indicators, how to engage stakeholders in the process, and how to use performance measurement in decision-making.<o:p></o:p></span></p><p class=MsoNormal style='margin-left:17.4pt;text-indent:-15.75pt'><b><i><span lang=EN-US style='color:black;mso-fareast-language:EN-CA'>Upcoming Sessions:<o:p></o:p></span></i></b></p><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:3.0pt;margin-left:17.6pt;text-indent:-15.9pt;text-autospace:none'><b><span style='color:black'>November 20 – 21, 2013 in Toronto<o:p></o:p></span></b></p></td><td width=155 valign=top style='width:116.25pt;border:none;border-bottom:solid #C00000 2.25pt;background:#C2D69B;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal><b><span lang=EN-US><o:p> </o:p></span></b></p><p class=MsoNormal><b><u><span lang=EN-US style='color:blue;mso-fareast-language:EN-CA'><a href="http://www.omssa.com/images/Brochures/7634ff6a-2bf9-e211-91d5-00155d007b0c-Performance%20Measurement%20Registration%20Form%202013.pdf">Click here to Register</a></span></u></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span lang=EN-US><a href="http://www.omssa.com/sessions/workshoprbpm">Click here for workshop outline.</a></span></b><u><span style='color:blue'><o:p></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p></td></tr><tr><td width=631 colspan=3 valign=top style='width:473.2pt;border:none;border-bottom:solid #C00000 2.25pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal align=right style='text-align:right'><a href="#top"><b><span lang=EN-US>Top</span></b></a><b><span lang=EN-US><o:p></o:p></span></b></p></td></tr><tr><td width=631 colspan=3 valign=top style='width:473.2pt;padding:0cm 5.4pt 0cm 5.4pt'><p class=MsoNormal align=center style='mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;text-align:center;text-autospace:none'><b><i><span style='font-size:14.0pt;color:#4F6228'>Interested in the topics but unable to attend the session?</span></i></b><span style='font-size:14.0pt;color:#4F6228'><o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><span lang=EN-US style='font-size:12.0pt;color:black'>Consider bringing any of these topics or </span><a href="http://www.omssa.com/education/workshops/"><span lang=EN-US style='font-size:12.0pt'>other OMSSA workshops</span></a><span lang=EN-US style='font-size:12.0pt;color:black'> in-house in 2013. </span><span lang=EN-US style='font-size:12.0pt'>Contact Christie Abramovic, Senior Coordinator of Education, at </span><a href="mailto:cabramovic@omssa.com"><span lang=EN-US style='font-size:12.0pt'>cabramovic@omssa.com</span></a><span style='font-size:12.0pt'> </span><span lang=EN-US style='font-size:12.0pt'>to make custom arrangements for bringing any OMSSA workshop in-house.</span><span style='font-size:12.0pt'><o:p></o:p></span></p></td></tr><tr><td width=321 style='width:240.7pt;padding:0cm 0cm 0cm 0cm'></td><td width=155 style='width:116.25pt;padding:0cm 0cm 0cm 0cm'></td><td width=155 style='width:116.25pt;padding:0cm 0cm 0cm 0cm'></td></tr></table><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;color:#232C12'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:12.0pt;color:#232C12'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><span style='font-size:14.0pt;font-family:"Franklin Gothic Medium","sans-serif";color:#76923C;mso-fareast-language:EN-CA'>Meagan Shepherd<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#1F497D;mso-fareast-language:EN-CA'>Coordinator, Education<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#1F497D;mso-fareast-language:EN-CA'><a href="mailto:mshepherd@omssa.com">mshepherd@omssa.com</a><o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#1F497D;mso-fareast-language:EN-CA'>T: 647-385-6537<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt'><span style='color:#1F497D;mso-fareast-language:EN-CA'>F: 416 979 4627</span><span style='font-family:"Franklin Gothic Medium","sans-serif";color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><a href="http://www.omssa.com/"><span style='mso-fareast-language:EN-CA;text-decoration:none'><img border=0 width=96 height=36 id="Picture_x0020_1" src="cid:image003.jpg@01CE9CDB.FC3E8650" alt="email signature logo"></span></a><span style='color:#1F497D;mso-fareast-language:EN-CA'> </span><a href="http://www.twitter.com/theOMSSA"><span style='color:#1F497D;mso-fareast-language:EN-CA;text-decoration:none'><img border=0 width=32 height=32 id="Picture_x0020_2" src="cid:image004.png@01CE9CDB.FC3E8650" alt="http://www.heart.org/idc/groups/heart-public/@wcm/@global/documents/image/ucm_300157@z_extracted~1/ginormous.png"></span></a><span style='color:#1F497D;mso-fareast-language:EN-CA'> </span><a href="http://www.facebook.com/theOMSSA"><span style='color:#1F497D;mso-fareast-language:EN-CA;text-decoration:none'><img border=0 width=32 height=32 id="Picture_x0020_3" src="cid:image005.png@01CE9CDB.FC3E8650" alt="http://www.heart.org/idc/groups/heart-public/@wcm/@global/documents/image/ucm_300156@z_extracted~1/ginormous.png"></span></a><span style='color:#1F497D;mso-fareast-language:EN-CA'> <o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><span style='color:#232C12;mso-fareast-language:EN-CA'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p></div></body></html>