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<div style="text-align: center;"><span style="font-family: Candara; font-size: medium;">Thank you for your interest in the Community Capacity Building Training Program</span></div>
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<div style="text-align: center;"><span style="font-family: Candara; font-size: medium;"> - the "Assertive Engagement" program is now full. </span></div>
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<div style="text-align: center;"><span style="font-family: Candara; font-size: medium;">We hope you will join us in future programs.</span></div>
<div><font face="Candara" size="3">Please note the website is not working today - we apologize for this inconvenience.</font></div>
<div><font face="Candara" size="3">Sincerely</font></div>
<div><font face="Candara" size="3">Katherine</font></div>
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<b><span style="font-size: 11pt; font-family: Candara, sans-serif; color: rgb(51, 102, 255);">Katherine Hale</span></b></p>
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<span style="font-size: 11pt; font-family: Candara, sans-serif; color: rgb(31, 73, 125);">Community Capacity Building Training Coordinator</span></p>
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<span style="font-size: 11pt; font-family: Candara, sans-serif; color: rgb(31, 73, 125);">Homelessness Programs - Housing Services Branch</span></p>
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<span style="font-size: 11pt; font-family: Candara, sans-serif; color: rgb(31, 73, 125);">City of Ottawa</span></p>
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<span style="font-size: 11pt; font-family: Candara, sans-serif; color: rgb(31, 73, 125);">100 Constellation Cres. 8th Floor East (mail code: 26-48)</span></p>
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<span style="font-size: 11pt; font-family: Candara, sans-serif; color: rgb(31, 73, 125);">Ottawa, ON K2G 6J8</span></p>
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<span style="font-size: 11pt; font-family: Candara, sans-serif; color: rgb(31, 73, 125);">Phone: (613) 580-2424 ext. 44179</span></p>
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<span style="font-size: 11pt; font-family: Candara, sans-serif; color: rgb(31, 73, 125);">Fax: (613) 580-2648</span></p>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><a href="mailto:katherine.hale@ottawa.ca" target="_blank"><span style="font-family: Candara, sans-serif;">katherine.hale@ottawa.ca</span></a></span><span style="font-size: 11pt; font-family: Candara, sans-serif; color: rgb(31, 73, 125);"></span></p>
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<b><span style="font-size: 11pt; font-family: Candara, sans-serif; color: rgb(31, 73, 125);">Watch for new CCB Training opportunities & register ONLINE with our NEW website:</span></b></p>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><a href="http://www.homelessnessccbtraining.ca" target="_blank"><b><span style="font-family: Candara, sans-serif;">www.homelessnessccbtraining.ca</span></b></a></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"></span></p>
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<b><span style="font-size: 11pt; font-family: Candara, sans-serif; color: rgb(31, 73, 125);">We see a city of caring communities where everyone has a place to call home.</span></b></p>
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<b><span lang="FR-CA" style="font-size: 11pt; font-family: Candara, sans-serif; color: rgb(31, 73, 125);">Nous voyons une ville de communautés bienveillantes où tout le monde a un chez-soi.</span></b></p>
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<div id="divRpF987741" style="direction: ltr;"><font face="Tahoma" size="2" color="#000000"><b>From:</b> homelessnessccb/rccsansabri<br>
<b>Sent:</b> February-06-15 3:14 PM<br>
<b>To:</b> Alliance Listserv<br>
<b>Subject:</b> Special Training Program Monday March 16th - "Assertive Engagement" with the Community Capacity Building Training program<br>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Century Gothic","sans-serif"; color:black">Community Capacity Building Training</span></b><span style="color:black"></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Century Gothic","sans-serif"; color:black">FOR THOSE PROVIDING HOMELESSNESS SERVICES</span></b><span style="color:black"></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Century Gothic","sans-serif"; color:black">in Ottawa</span></b><span style="color:black"></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:8.0pt; font-family:"Century Gothic","sans-serif"; color:black"> </span><span style="color:black"></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-family:"Century Gothic","sans-serif"; color:black">These programs are offered free of charge to Front Line Workers in non profit service agencies</span></i><span style="color:black"></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-family:"Century Gothic","sans-serif"; color:black">who work directly with those experiencing homelessness.</span></i></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:8.0pt; color:black"> </span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:11.0pt; font-family:"Century Gothic","sans-serif"; color:black">Funded by the “Homelessness Partnership Strategy” Government of Canada</span></i><span style="color:black"></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:8.0pt; color:black"> </span><span style="color:black"></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><i><span style="font-family:"Century Gothic","sans-serif"; color:black">Please register through your account on:</span></i></b><span style="color:black"></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Century Gothic","sans-serif"; color:black"><a href="http://www.homelessnessccbtraining.ca" target="_blank">http://www.homelessnessccbtraining.ca</a></span></b><span style="color:black"></span></p>
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<h1 style="margin:0cm; margin-bottom:.0001pt; outline:0px"><span style="font-size:12.0pt; font-family:"Tahoma","sans-serif"; color:#D50000; font-weight:normal"> </span><span style="color:black"></span></h1>
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<u><span style="font-size:16.0pt; font-family:"Century Gothic","sans-serif"; color:black">Assertive Engagement</span></u><u><span style="font-size:16.0pt; font-family:"MS Gothic"; color:black">
</span></u><u><span style="font-size:16.0pt; font-family:"Century Gothic","sans-serif"; color:black">
Training with Iain De Jong</span></u><span style="color:black"></span></h1>
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<i><span style="font-size:12.0pt; font-family:"Century Gothic","sans-serif"; color:black; font-weight:normal">Registration Limited to 40</span></i><span style="color:black"></span></h1>
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<i><span style="font-size:12.0pt; font-family:"Century Gothic","sans-serif"; color:black; font-weight:normal">Monday March 16<sup>th</sup> from 9:00 -12:00 at Ben Franklin Place</span></i><span style="color:black"></span></h1>
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<i><span style="font-size:12.0pt; font-family:"Tahoma","sans-serif"; color:#365F91; font-weight:normal"> </span></i><span style="color:black"></span></h1>
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<p align="center" style="margin:0cm; margin-bottom:.0001pt; text-align:center; background:#FFFFCC; outline:0px">
<em><span style="font-family:"Century Gothic","sans-serif"; color:#111111">Tired of “hitting your head against the brick wall” with resistant, disengaged clients?</span></em><span style="color:black"></span></p>
<p align="center" style="margin:0cm; margin-bottom:.0001pt; text-align:center; background:#FFFFCC; outline:0px">
<em><span style="font-family:"Century Gothic","sans-serif"; color:#111111">Want to feel successful as a change agent in the lives of clients?</span></em><span style="color:black"></span></p>
<p align="center" style="margin:0cm; margin-bottom:.0001pt; text-align:center; background:#FFFFCC; outline:0px">
<span style="color:black"> </span></p>
<p style="margin:0cm; margin-bottom:.0001pt; background:#FFFFCC; outline:0px"><span style="font-family:"Century Gothic","sans-serif"; color:#111111">Entrenched in a belief that change for the better is possible, <em><b><span style="font-family:"Century Gothic","sans-serif"">Assertive
Engagement</span></b></em> respects that we are not operating in a “perfect world”. It also acknowledges that solid therapeutic skills can produce positive change, anywhere, in any circumstance and with anyone when utilized by professionals who tap into their
creativity and are committed to friendly persistence.</span><span style="color:black"></span></p>
<p style="margin:0cm; margin-bottom:.0001pt; background:#FFFFCC; outline:0px"><span style="font-family:"Century Gothic","sans-serif"; color:#111111">After 3 hours of training with
<span class="spelle">OrgCode</span> Consulting Inc., participants will:</span><span style="color:black"></span></p>
<p class="MsoNormal" style="margin-left:15.0pt; text-indent:-18.0pt; background:#FFFFCC">
<span style="font-size:10.0pt; font-family:Symbol; color:#111111">·</span><span style="font-size:7.0pt; color:#111111">
</span><span style="font-family:"Century Gothic","sans-serif"; color:#111111">gain an understanding of what Assertive Engagement is</span><span style="color:black"></span></p>
<p class="MsoNormal" style="margin-left:15.0pt; text-indent:-18.0pt; background:#FFFFCC">
<span style="font-size:10.0pt; font-family:Symbol; color:#111111">·</span><span style="font-size:7.0pt; color:#111111">
</span><span style="font-family:"Century Gothic","sans-serif"; color:#111111">learn how it works with even the most challenging of populations</span><span style="color:black"></span></p>
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<span style="font-size:10.0pt; font-family:Symbol; color:#111111">·</span><span style="font-size:7.0pt; color:#111111">
</span><span style="font-family:"Century Gothic","sans-serif"; color:#111111">know when to apply it</span><span style="color:black"></span></p>
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<span style="font-size:10.0pt; font-family:Symbol; color:#111111">·</span><span style="font-size:7.0pt; color:#111111">
</span><span style="font-family:"Century Gothic","sans-serif"; color:#111111">realize how it relates to such theoretical approaches as the Stages of Change</span><span style="color:black"></span></p>
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<span style="font-size:10.0pt; font-family:Symbol; color:#111111">·</span><span style="font-size:7.0pt; color:#111111">
</span><span style="font-family:"Century Gothic","sans-serif"; color:#111111">receive practice in using assertive engagement approaches to increase motivation for positive change</span><span style="color:black"></span></p>
<p class="MsoNormal" style="background:#FFFFCC; outline:0px"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#111111"> </span><span style="color:black"></span></p>
<p style="margin:0cm; margin-bottom:.0001pt; background:#FFFFCC"><span style="font-family:"Century Gothic","sans-serif"; color:#111111">An <em><b><span style="font-family:"Century Gothic","sans-serif"">Assertive Engagement</span></b></em> workbook will be provided
to assist all training participants in integrating the learned skills into their daily work. The adoption of <em><b><span style="font-family:"Century Gothic","sans-serif"">Assertive Engagement</span></b></em><strong><span style="font-family:"Century Gothic","sans-serif""> </span></strong>into
your practice will result in…</span><span style="color:black"></span></p>
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<span style="font-size:10.0pt; font-family:Symbol; color:#111111">·</span><span style="font-size:7.0pt; color:#111111">
</span><span style="font-family:"Century Gothic","sans-serif"; color:#111111">Effective and engaged case management that is strength based and client -centered</span><span style="color:black"></span></p>
<p class="MsoNormal" style="margin-left:15.0pt; text-indent:-18.0pt; background:#FFFFCC">
<span style="font-size:10.0pt; font-family:Symbol; color:#111111">·</span><span style="font-size:7.0pt; color:#111111">
</span><span style="font-family:"Century Gothic","sans-serif"; color:#111111">Improved outcomes for the program and clients</span><span style="color:black"></span></p>
<p class="MsoNormal" style="margin-left:15.0pt; text-indent:-18.0pt; background:#FFFFCC">
<span style="font-size:10.0pt; font-family:Symbol; color:#111111">·</span><span style="font-size:7.0pt; color:#111111">
</span><span style="font-family:"Century Gothic","sans-serif"; color:#111111">Community integration and a brighter future for clients</span><span style="color:black"></span></p>
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<span style="font-size:10.0pt; font-family:Symbol; color:#111111">·</span><span style="font-size:7.0pt; color:#111111">
</span><span style="font-family:"Century Gothic","sans-serif"; color:#111111">Team members who recognize their active role as a catalyst for change during their interactions with clients</span><span style="color:black"></span></p>
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<span style="color:black"> </span></p>
<p class="MsoNormal" align="center" style="margin-left:15.0pt; text-align:center; text-indent:-18.0pt; background:#FFFFCC">
<b><span style="font-family:"Century Gothic","sans-serif"; color:#111111">If you are eligible, please register on line<span class="apple-tab-span"></span></span></b></p>
<p class="MsoNormal" align="center" style="margin-left:15.0pt; text-align:center; text-indent:-18.0pt; background:#FFFFCC">
<b><span style="font-family:"Century Gothic","sans-serif"; color:black"><a href="http://www.homelessnessccbtraining.ca" target="_blank">http://www.homelessnessccbtraining.ca</a></span></b><span style="color:black"></span></p>
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<p>This e-mail originates from the City of Ottawa e-mail system. Any distribution, use or copying of this e-mail or the information it contains by other than the intended recipient(s) is unauthorized. Thank you.</p>
<p>Le présent courriel a été expédié par le système de courriels de la Ville d'Ottawa. Toute distribution, utilisation ou reproduction du courriel ou des renseignements qui s'y trouvent par une personne autre que son destinataire prévu est interdite. Je vous
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