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<div class="WordSection1">
<p class="MsoNormalCxSpFirst" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><a href="#english">English version</a><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" align="center" style="margin-bottom:8.0pt;mso-add-space:auto;text-align:center">
<a name="french"><span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-CA"><img border="0" width="624" height="110" style="width:6.5in;height:1.1458in" id="Picture_x0020_4" src="cid:image001.png@01D5A6CB.F0489C40"></span></a><span style="mso-bookmark:french"></span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<span style="font-size:16.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif">INFOLETTRE – novembre 2019<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l3 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-size:14.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Franklin Gothic Medium Cond",sans-serif"><a href="#_Nouveautés_sur_la"><span lang="FR-CA" style="font-size:14.0pt">Nouveautés sur la Plateforme d’apprentissage sur l’itinérance : Cours Vers un chez-soi
- Accès coordonné</span></a></span><span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l3 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-size:14.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Franklin Gothic Medium Cond",sans-serif"><a href="#_Pleins_feux_sur"><span lang="FR-CA" style="font-size:14.0pt">Pleins feux sur les communautés : Hamilton, Ontario</span></a></span><span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l3 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-size:14.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Franklin Gothic Medium Cond",sans-serif"><a href="#_Conférence_nationale_pour"><span lang="FR-CA" style="font-size:14.0pt">Conférence nationale pour mettre fin à l’itinérance : récapitulation</span></a></span><span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l3 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-size:14.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Franklin Gothic Medium Cond",sans-serif"><a href="#_Lancement_de_la"><span lang="FR-CA" style="font-size:14.0pt">Lancement de la version 4.0.58 du SISA</span></a></span><span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l3 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-size:14.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Franklin Gothic Medium Cond",sans-serif"><a href="#_Trucs_et_conseils"><span lang="FR-CA" style="font-size:14.0pt">Trucs et conseils : Lier les clients pour soutenir les familles</span></a></span><span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif">
<hr size="2" width="100%" align="center">
</span></div>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<a name="_Nouveautés_sur_la"></a><span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif">Nouveautés sur la Plateforme d’apprentissage sur l’itinérance : Cours Vers un chez-soi - Accès coordonné
<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">Consultez les nouveautés de ce mois-ci sur la Plateforme d’apprentissage sur l’itinérance (PAI)!
</span><span style="font-family:"Arial",sans-serif"><a href="https://www.plateformeapprentissageitinerance.ca/cours/vers-un-chez-soi-acces-coordonne"><span lang="FR-CA">Vers un chez-soi – Accès coordonné</span></a></span><span lang="FR-CA" style="font-family:"Arial",sans-serif">
est un cours qui propose des conseils et de l’information détaillée sur la manière de concevoir et mettre en œuvre l’accès coordonné, ainsi que son fonctionnement dans les communautés. Ce mois-ci, Vers un chez-soi : la stratégie canadienne de lutte contre
l’itinérance est ravie d’annoncer l’ajout de deux ressources clés offertes dans les deux langues officielles: le
</span><span style="font-family:"Arial",sans-serif"><a href="https://www.plateformeapprentissageitinerance.ca/bibliotheque/ressource/le-guide-sur-lacces-coordonne-de-vers-un-chez-soi"><span lang="FR-CA">Guide sur l’accès coordonné de Vers un chez-soi</span></a></span><span lang="FR-CA" style="font-family:"Arial",sans-serif">
et le </span><span style="font-family:"Arial",sans-serif"><a href="https://www.plateformeapprentissageitinerance.ca/bibliotheque/ressource/le-webinaire-vers-un-chez-soi-directive-sur-lacces-coordonne"><span lang="FR-CA">Webinaire sur l’accès coordonné.</span></a></span><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">Le guide et le webinaire fournissent des conseils et des renseignements sur la conception d’un système d’accès coordonné,
y compris de l’information étape par étape sur les sept composantes clés de l’accès coordonné. Ces deux outils ont été développés pour appuyer les communautés qui reçoivent du financement de Vers un chez-soi et au-delà, afin de soutenir les efforts qu’elles
déploient pour prévenir et réduire l’itinérance.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<a name="_Pleins_feux_sur"></a><span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif">Pleins feux sur les communautés : Hamilton, Ontario<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">Ce mois-ci,
<i>Pleins feux sur les communautés</i> met en lumière </span><span style="font-family:"Arial",sans-serif"><a href="https://www.hamilton.ca/sites/default/files/media/browser/2019-07-25/coming-together-to-end-homelessness-report-final-07252019.pdf"><i><span lang="FR-CA">Coming
Together to End Homelessness :</span></i></a><a href="https://www.hamilton.ca/sites/default/files/media/browser/2019-07-25/coming-together-to-end-homelessness-report-final-07252019.pdf"><i><span lang="FR-CA"> Hamilton’s System’s Planning Framework</span></i></a></span><span lang="FR-CA" style="font-family:"Arial",sans-serif">
(en anglais seulement). Il s’agit d’un effort communautaire collectif qui vise à remanier les interventions en matière d’itinérance :<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><i><span lang="FR-CA" style="font-family:"Arial",sans-serif">« Le cadre de planification des systèmes de Hamilton énumère les objectifs et les mesures stratégiques visant à mettre
fin à l’itinérance. Il s’agit du fruit d’un effort collectif du personnel de la Ville de Hamilton, de partenaires communautaires, de partenaires autochtones, de personnes ayant vécu une situation d’itinérance, des experts, de chercheurs et de bailleurs de
fonds. Il propose à notre communauté une feuille de route pour mettre fin à l’itinérance dans le contexte du filet de sécurité sociale élargi, et oriente les investissements de la Ville, afin d’améliorer la coordination des différentes ressources locales,
de manière à atteindre les objectifs de planification de systèmes de notre communauté.<o:p></o:p></span></i></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><i><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><i><span lang="FR-CA" style="font-family:"Arial",sans-serif">À Hamilton, nous remanions nos interventions en matière d’itinérance en adoptant une approche axée sur les droits au logement
qui tient compte des facteurs structurels et systémiques favorisant cette situation. On accorde donc la priorité à la coordination des ressources en assurant la planification des systèmes. L’intégration est considérée comme une manière de trouver de meilleures
façons de collaborer pour servir les personnes en situation d’itinérance ou à risque d’itinérance dans notre communauté.<o:p></o:p></span></i></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><i><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><i><span lang="FR-CA" style="font-family:"Arial",sans-serif">S’appuyant sur des études, des données probantes, des données locales et le contexte, le cadre de planification des systèmes
est un document évolutif qui tient compte de notre objectif, soit de créer un système servant les sans-abri qui cherche à mettre un terme, de manière proactive et stratégique, à l’itinérance. En établissant la voie à suivre en matière d’amélioration constante,
tout en assurant une évaluation et la mobilisation continues des communautés, le cadre de planification des systèmes veille à ce que notre système évolue, et que notre savoir sur l’itinérance et notre compréhension de celle-ci améliorent notre intervention
collective. » </span></i><span lang="FR-CA" style="font-family:"Arial",sans-serif">[<i>traduction libre</i>]<i><o:p></o:p></i></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">La rubrique
<i>Pleins feux sur les communautés</i> a pour objectif de mettre en lumière des approches novatrices et prometteuses que des communautés adoptent ou ont adoptées pour prévenir et réduire l’itinérance au niveau local. Nous voulons partager la manière dont les
communautés mettent en place ou ont mis en œuvre les nouvelles exigences du programme Vers un chez-soi, afin de mieux desservir les personnes en situation d’itinérance ou à risque d’itinérance.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">La rubrique est publiée tous les mois. N’hésitez pas à nous faire parvenir vos propositions d’articles. En préparation pour
la prochaine édition, veuillez transmettre vos <b>textes de 150 à 200 mots</b> à
</span><span style="font-family:"Arial",sans-serif"><a href="mailto:ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca"><span lang="FR-CA">ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca</span></a></span><span lang="FR-CA" style="font-family:"Arial",sans-serif">
d’ici le <b>16 décembre</b>.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<a name="_Conférence_nationale_pour"></a><span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif">Conférence nationale pour mettre fin à l’itinérance : récapitulation<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">La Conférence nationale pour mettre fin à l’itinérance (ACMFI19), dirigée par l’Alliance canadienne pour mettre fin à l’itinérance
(ACMFI), a eu lieu à Edmonton, du 4 au 6 novembre. Plus de 1 500 participants de partout au Canada et d’ailleurs y étaient.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">Le programme de la conférence était organisé autour de dix volets qui mettaient l’accent sur des enjeux clés, des groupes
prioritaires et d’autres sujets en lien avec l’itinérance. Des spécialistes dans le domaine et des communautés qui pavent la voie dans de nombreux domaines pertinents pour Vers un chez-soi ont pris part aux différentes séances de l’ACMFI19. Par ailleurs, des
représentants d’Emploi et Développement social Canada ont mené plusieurs séances dans le cadre de la Conférence. Plus précisément, la séance de mobilisation sur la mise en œuvre de Vers un chez-soi qui mettait l’accent sur les principaux changements apportés
au programme et offrait aux participants l’occasion d’interagir avec des experts du programme. La séance a réuni des organismes communautaires, des partenaires et des intervenants, afin d’accroître la capacité communautaire et le réseautage entre les communautés
et les intervenants pour une mise en œuvre réussie de Vers un chez-soi.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">Consultez le
</span><span style="font-family:"Arial",sans-serif"><a href="https://conference.caeh.ca/"><span lang="FR-CA">site Web de la Conférence</span></a></span><span lang="FR-CA" style="font-family:"Arial",sans-serif"> pour accéder aux
</span><span style="font-family:"Arial",sans-serif"><a href="https://conference.caeh.ca/keynote-speeches/"><span lang="FR-CA">présentations des années précédentes</span></a></span><span lang="FR-CA" style="font-family:"Arial",sans-serif"> (en anglais seulement)
et à de l’information sur l’ACMFI2020 qui aura lieu en novembre à Toronto, en Ontario.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<a name="_Lancement_de_la"></a><span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif">Lancement de la version 4.0.58 du SISA<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">La version 4.0.58 du SISA a été lancée le 25 novembre! Cette nouvelle version comprend : une amélioration aux modules de
rapports, du dénombrement ponctuel et des tables de recherche, des mises à jour importantes aux fonctions d’exportation, et de nombreuses corrections de bogues. Voici des améliorations apportées au SISA :
<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span lang="FR" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span lang="FR-CA" style="font-family:"Arial",sans-serif">Production de rapports :</span></b><span lang="FR-CA" style="font-family:"Arial",sans-serif"> Sept nouveaux rapports standards et une fonctionnalité « Carrefour des
rapports » qui aidera à accéder aux rapports mis-à-jour et à ceux à venir.</span><span lang="FR" style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span lang="FR" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span lang="FR-CA" style="font-family:"Arial",sans-serif">Saisie des données :</span></b><span lang="FR-CA" style="font-family:"Arial",sans-serif"> Une mise à jour du module du dénombrement ponctuel pour mieux appuyer Tout
le monde compte 2020 et des nouvelles fonctionnalités pour les tables de recherche.</span><span lang="FR" style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span lang="FR" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span lang="FR-CA" style="font-family:"Arial",sans-serif">Exportation :</span></b><span lang="FR-CA" style="font-family:"Arial",sans-serif"> Une mise à jour de la fonction d’exportation pour faciliter l’exportation des champs
anonymes au Programme Vers un chez-soi d’Emploi et Développement social Canada (EDSC).</span><span lang="FR" style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span lang="FR" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span lang="FR" style="font-family:"Arial",sans-serif">A</span></b><b><span lang="FR-CA" style="font-family:"Arial",sans-serif">méliorations :</span></b><span lang="FR-CA" style="font-family:"Arial",sans-serif"> Dans plusieurs
modules, 21 modifications mineures et 34 corrections de bogues. </span><span lang="FR" style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">Restez à l’affut de la prochaine mise à jour du SISA en avril 2020 qui comprendra des fonctions reliées à l’accès coordonné,
comme la production d’une liste nominative et le calcul de l’itinérance chronique. De plus, la fonctionnalité « Carrefour des rapports » permettra éventuellement aux communautés de partager leurs rapports personnalisés.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<a name="_Trucs_et_conseils"></a><span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif">Trucs et conseils : Lier les clients pour soutenir les familles<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<span lang="FR-CA" style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">En 2016, selon l’Étude nationale sur les refuges (2005 à 2016), le taux d’occupation des refuges pour les familles s’établissait
à 85,7 %, ce qui représente une augmentation de 27 % depuis 2005. En outre, l’estimation du nombre typique de jours passés dans un refuge par une famille qui a fait un seul séjour était de 24,9 jours, soit près de deux fois plus longtemps que la durée estimative
des séjours par un particulier (13,2 jours).<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">Afin de soutenir le flux de familles par l’entremise de votre système de réponse relatif au logement et à l’itinérance et
pour obtenir des données cruciales sur les familles qui vivent une situation d’itinérance, liez des clients pour créer des familles.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">Pour créer une Famille dans le SISA :<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Cliquez sur
<i>Réception</i><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Sélectionnez
<i>Clients</i><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo3">
<![if !supportLists]><span lang="FR-CA" style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA" style="font-family:"Arial",sans-serif">Cliquez sur le client en question<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo3">
<![if !supportLists]><span lang="FR-CA" style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA" style="font-family:"Arial",sans-serif">Dans
<i>Information du client</i>, cliquez sur <i>Famille</i><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo3">
<![if !supportLists]><span lang="FR-CA" style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA" style="font-family:"Arial",sans-serif">Cliquez sur
<i>Commercer une nouvelle famille</i><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo3">
<![if !supportLists]><span lang="FR-CA" style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA" style="font-family:"Arial",sans-serif">Vous pouvez soit
<i>Ajouter un membre</i> si le client existe déjà dans le SISA, soit <i>Créer et Ajouter un membre</i><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo3">
<![if !supportLists]><span lang="FR-CA" style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">7.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA" style="font-family:"Arial",sans-serif">Ajoutez tous les renseignements requis et sauvegardez<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto">
<span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">Les familles (ou les membres de la famille) figurent dans bon nombre de modules dans le SISA, tels que les suivants : Admissions,
Gestion de cas, Logement et Refus.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif">Pour obtenir de plus amples renseignements, communiquez avec le
</span><span style="font-family:"Arial",sans-serif"><a href="mailto:support@hifis.ca"><span lang="FR-CA">Centre de soutien à la clientèle</span></a></span><span lang="FR-CA" style="font-family:"Arial",sans-serif"> ou par téléphone au 1-866-324-2375. Vous pouvez
également consulter le </span><span style="font-family:"Arial",sans-serif"><a href="https://demo.hifis.ca/Account/LogOn?ReturnUrl=/"><span lang="FR-CA">site de démonstration du SISA</span></a></span><span lang="FR-CA" style="font-family:"Arial",sans-serif">.
Visitez la </span><span style="font-family:"Arial",sans-serif"><a href="https://www.plateformeapprentissageitinerance.ca/"><span lang="FR-CA">Plateforme d’apprentissage sur l’itinérance</span></a></span><span lang="FR-CA" style="font-family:"Arial",sans-serif">
pour avoir accès aux </span><span style="font-family:"Arial",sans-serif"><a href="https://www.homelessnesslearninghub.ca/library/resources/hifis-tips-and-tricks"><span lang="FR-CA">Trucs et conseils du SISA</span></a></span><span lang="FR-CA" style="font-family:"Arial",sans-serif">.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" align="center" style="margin-bottom:8.0pt;mso-add-space:auto;text-align:center">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-CA"><img border="0" width="74" height="59" style="width:.7708in;height:.6145in" id="Picture_x0020_1" src="cid:image002.png@01D5A6CB.F0489C40"></span><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" align="center" style="margin-bottom:8.0pt;mso-add-space:auto;text-align:center">
<span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="FR-CA" style="font-family:"Arial",sans-serif;color:#212121">Pour toutes questions ou commentaires sur l’Infolettre de Vers un chez-soi, veuillez répondre à ce courriel.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="FR-CA" style="font-family:"Arial",sans-serif">Merci,<a name="lt_pId032"></a><a name="lt_pId026"></a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:9.0pt;font-family:"Arial",sans-serif">Direction des politiques en matière d’itinérance<o:p></o:p></span></p>
<p class="MsoNormal"><a name="lt_pId027"><span lang="FR-CA" style="font-size:9.0pt;font-family:"Arial",sans-serif">Emploi et Développement social Canada / Gouvernement du Canada</span></a><span lang="FR-CA" style="font-size:9.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><a name="lt_pId028"><span lang="FR-CA" style="font-size:9.0pt;font-family:"Arial",sans-serif">140, Promenade du Portage, Phase IV, Gatineau (Québec) K1A 0J9</span></a><span lang="FR-CA" style="font-size:9.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:9.0pt;font-family:"Arial",sans-serif">Courriel :<u>
</u></span><span style="font-family:"Arial",sans-serif"><a href="mailto:ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca"><span lang="FR-CA" style="font-size:9.0pt">ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca</span></a></span><u><span lang="FR" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Site Web:
</span><span style="font-family:"Arial",sans-serif"><a href="http://www.canada.ca/itinerance"><span style="font-size:9.0pt">www.canada.ca/itinerance</span></a></span><span style="font-size:9.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:9.0pt;font-family:"Arial",sans-serif">Twitter:
</span><span style="font-family:"Arial",sans-serif"><a href="https://twitter.com/SocDevSoc"><span lang="FR-CA" style="font-size:9.0pt">https://twitter.com/SocDevSoc</span></a></span><span lang="FR-CA" style="font-size:9.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><b><u><span lang="FR-CA" style="font-size:9.0pt;color:red"><o:p><span style="text-decoration:none"> </span></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><a href="mailto:NC-HPSINFO-INFOSPLI-GD@hrsdc-rhdcc.gc.ca"><b><span lang="FR-CA" style="font-size:9.0pt;color:red">Pour vous désabonner</span></b></a></span><b><u><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:red">
<span lang="FR-CA"><o:p></o:p></span></span></u></b></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:9.0pt;font-family:"Arial",sans-serif">Vous recevez ce courriel parce que votre nom figure sur la liste d'envoi de Vers un chez-soi. Cette liste est utilisée pour envoyer des invitations de Vers un chez-soi
à des webinaires, des ateliers et pour partager de l'information sur l'itinérance. Pour vous désabonner, veuillez répondre à ce courriel en écrivant le mot « désabonner » dans la ligne du sujet, ou en communiquant avec
</span><span style="font-family:"Arial",sans-serif"><a href="mailto:ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca"><span lang="FR-CA" style="font-size:9.0pt">ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca</span></a></span><span lang="FR-CA" style="font-size:9.0pt;font-family:"Arial",sans-serif">.
<u><span style="color:blue"><o:p></o:p></span></u></span></p>
<p class="MsoNormal"><span lang="FR-CA"><o:p> </o:p></span></p>
<p class="MsoNormal" style="punctuation-wrap:simple;text-autospace:none"><span lang="FR-CA" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#7F7F7F">L’information que vous fournissez en répondant à ce courriel est recueillie en vertu de la Loi sur
le ministère de l’Emploi et du Développement social dans le but de partager de l’information avec les représentants des communautés sur l’itinérance, les invitations de Vers un chez-soi à des webinaires, des ateliers et des courriels mensuels.<a name="lt_pId033">
La réponse à ce courriel est volontaire et nous permettra de supprimer votre nom de notre liste d’envoi ou de répondre aux questions que vous pouvez avoir sur notre programme.</a><o:p></o:p></span></p>
<p class="MsoNormal" style="punctuation-wrap:simple;text-autospace:none"><span lang="FR-CA" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#7F7F7F"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#7F7F7F">Vos renseignements personnels sont gérés conformément à la Loi sur le ministère de l’Emploi et du Développement social, la Loi sur la protection des
renseignements personnels et les autres lois applicables.<i> </i>Vous avez droit à la protection de vos renseignements personnels et à l’accès à ceux-ci, lesquels renseignements sont décrits au paragraphe
</span><span style="font-family:"Arial",sans-serif"><a href="http://www.infosource.gc.ca/emp/emp03-fra.asp#pou914"><span lang="FR" style="font-size:8.0pt">Communications publiques (PSU 914)</span></a></span><span lang="FR-CA" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#7F7F7F">
de la Banque des renseignements personnels.</span><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span lang="FR-CA" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><a href="#french">Version française</a><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" align="center" style="margin-bottom:8.0pt;mso-add-space:auto;text-align:center">
<a name="english"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-CA"><img border="0" width="624" height="110" style="width:6.5in;height:1.1458in" id="Picture_x0020_5" src="cid:image003.jpg@01D5A6CB.F0489C40"></span></b></a><span style="mso-bookmark:english"></span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<span style="font-size:16.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif">NEWSLETTER – November 2019<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:14.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Franklin Gothic Medium Cond",sans-serif"><a href="#_Coordinated_Access_Webinar"><span style="font-size:14.0pt">New on the Homelessness Learning Hub: Reaching Home – Coordinated Access Course
</span></a></span><span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:14.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Franklin Gothic Medium Cond",sans-serif"><a href="#_Community_Spotlight:_Hamilton,"><span style="font-size:14.0pt">Community Spotlight: Hamilton, Ontario</span></a></span><span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:14.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Franklin Gothic Medium Cond",sans-serif"><a href="#_The_National_Conference"><span style="font-size:14.0pt">The National Conference on Ending Homelessness: Recap</span></a></span><span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:14.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Franklin Gothic Medium Cond",sans-serif"><a href="#_HIFIS_4.0.58_Release"><span style="font-size:14.0pt">HIFIS 4.0.58 Release</span></a></span><span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:14.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Franklin Gothic Medium Cond",sans-serif"><a href="#_Tips_&_Tricks:"><span style="font-size:14.0pt">Tips & Tricks: Link Clients Together in HIFIS to Support Families</span></a></span><span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif">
<hr size="2" width="100%" align="center">
</span></div>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<a name="_Coordinated_Access_Webinar"></a><a name="_Community_Spotlight:_Hamilton,"></a><span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif">New on the Homelessness Learning Hub: Reaching Home – Coordinated Access Course
<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">Check out the latest on the Homelessness Learning Hub (HLH) this month!
<a href="https://www.homelessnesslearninghub.ca/courses/reaching-home-coordinated-access">
Reaching Home – Coordinated Access</a> provides guidance and detailed information on how to design, implement and operate Coordinated Access in communities. This month, Reaching Home: Canada’s Homelessness Strategy is pleased to announce the addition of two
key resources, available in both official languages: the <a href="https://www.homelessnesslearninghub.ca/library/resources/reaching-home-coordinated-access-guide">
Coordinated Access Guide</a> and the <a href="https://www.homelessnesslearninghub.ca/library/resources/reaching-home-directive-coordinated-access-webinar">
Coordinated Access Webinar.</a> <o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">The Guide and the Webinar provide guidance and detailed information on how to design a Coordinated Access system, including step-by-step
information on the seven core components of Coordinated Access. These resources were developed to support communities receiving funding from Reaching Home and beyond, to support their efforts in preventing and reducing homelessness.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif">Community Spotlight: Hamilton, Ontario<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">This month’s Community Spotlight is on
<a href="https://www.hamilton.ca/sites/default/files/media/browser/2019-07-25/coming-together-to-end-homelessness-report-final-07252019.pdf">
Coming Together to End Homelessness: Hamilton’s System’s Planning Framework</a>, a collective, community-based effort to re-shape responses to homelessness:<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><i><span style="font-family:"Arial",sans-serif">“Hamilton’s Systems Planning Framework outlines strategic goals and actions toward ending homelessness and is the result of a collective
effort amongst City of Hamilton staff, community partners, Indigenous partners, people with living/lived experience of homelessness, leading experts, researchers, and funders. It provides our community with a roadmap toward ending homelessness within the context
of the broader social safety net and guides the design of the City’s investments in order to enhance overall coordination of diverse resources locally to meet our community’s systems planning goals.<o:p></o:p></span></i></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><i><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><i><span style="font-family:"Arial",sans-serif">In Hamilton, we are re-shaping our response to homelessness through a rights-based approach to housing that acknowledges and works
to address the structural and systemic factors contributing to the issue. In doing so, coordination of resources is prioritized through systems planning, and integration is framed as a means to finding better ways of working together to serve those at risk
of or experiencing homelessness in our community.<o:p></o:p></span></i></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><i><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><i><span style="font-family:"Arial",sans-serif">Leveraging research and evidence, local data and context, the Systems Planning Framework is a living document and a reflection of our
goal to develop a homeless-serving system that proactively and strategically works to end homelessness. By setting a path forward for continuous improvement through ongoing evaluation and community engagement, the Systems Planning Framework ensures that our
system evolves and our knowledge and understanding about homelessness enhances our collective response.”<o:p></o:p></span></i></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">The goal in featuring community spotlights is to highlight innovative and promising approaches that communities are implementing or have
implemented to prevent and reduce homelessness in their local contexts. We want to share how communities are implementing or have implemented the new program requirements under Reaching Home to serve individuals who are homeless or at-risk of homelessness.
<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><i><span style="font-family:"Arial",sans-serif">Community Spotlights</span></i><span style="font-family:"Arial",sans-serif"> reoccur on a monthly basis and we are open for submissions.
In preparation of the next edition, please send your <b>150 to 200 word submission</b> to
<a href="mailto:ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca">ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca</a> by
<b>December 16<sup>th</sup></b>. <o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<a name="_The_National_Conference"></a><span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif">The National Conference on Ending Homelessness: Recap<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">The National Conference on Ending Homelessness (CAEH19) led by the Canadian Alliance to End Homelessness (CAEH) took place in Edmonton
from November 4-6, with over 1,500 participants in attendance from across Canada and beyond.
<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">The conference program was organized into ten streams, focusing on key issues, priority groups and other topics of interest. Sessions
profiled experts in the field and communities who are leading the way forward in many areas relevant to Reaching Home. Employment and Social Development (ESDC) staff provided several sessions over the course of the Conference. Specifically, the engagement
session on the implementation of Reaching Home highlighted key changes to the program and provided participants with an opportunity to engage with program experts. The session brought together community organizations, program partners and stakeholders to help
further strengthen community capacity and networking among communities and stakeholders to support the successful implementation of Reaching Home.
<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">Visit the
<a href="https://conference.caeh.ca/">CAEH conference website</a> for <a href="https://conference.caeh.ca/keynote-speeches/">
previous years' presentations</a> and details on the upcoming CAEH2020 taking place in Toronto, Ontario, in November.
<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<a name="_HIFIS_4.0.58_Release"></a><span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif">HIFIS 4.0.58 Release<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">HIFIS 4.0.58 was launched on November 25<sup>th</sup>! This new release includes: improvement to the Reports, Point-in-Time Count and
Custom Tables modules, key updates to the export functions and numerous bug fixes. Among enhancements:
<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Arial",sans-serif">Reporting</span></b><span style="font-family:"Arial",sans-serif">: Seven new reports and a “Reports Marketplace” functionality that helps access updated and newly created reports.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Arial",sans-serif">Capturing Data</span></b><span style="font-family:"Arial",sans-serif">: Updated Point-in-time count module to support Everyone Count 2020 and expanded functionality for custom tables.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Arial",sans-serif">Exporting</span></b><span style="font-family:"Arial",sans-serif">: Updated export function to make the export of anonymous fields to ESDC’s Reaching Home easier.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level1 lfo5">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-family:"Arial",sans-serif">Enhancing</span></b><span style="font-family:"Arial",sans-serif">: 21 minor changes and 34 bug fixes across several modules.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto">
<span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">Stay on the lookout for the next HIFIS release in the Spring 2020 that will include Coordinated Access functions such as the capabilities
to generate a By-Name List and calculate chronic homelessness. In addition, the Marketplace will eventually allow communities to share their custom reports.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<a name="_Tips_&_Tricks:"></a><span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif">Tips & Tricks: Link Clients Together in HIFIS to Support Families<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:6.0pt;margin-left:0cm;mso-add-space:auto;page-break-after:avoid">
<span style="font-size:14.0pt;font-family:"Franklin Gothic Medium Cond",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">According to the National Shelter Study (2005 to 2016), in 2016, the occupancy rate at family shelters was 85.7%, a 27% increase since
2005. In addition, the estimate for a typical shelter stay by a family with a single stay was 24.9 days. This is nearly twice as long as the estimated length of stay by an individual (13.2 days).<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">In order to support the flow of families through your housing and homelessness response system, and to have crucial data of families experiencing
homelessness, HIFIS links clients together to create families.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">To create a Family in HIFIS:
<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l5 level1 lfo6">
<![if !supportLists]><span style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Click on
<i>Front Desk</i><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l5 level1 lfo6">
<![if !supportLists]><span style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Select
<i>Clients</i><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l5 level1 lfo6">
<![if !supportLists]><span style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Click on the client in question<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l5 level1 lfo6">
<![if !supportLists]><span style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Under
<i>Client Information </i>click on <i>Family</i><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l5 level1 lfo6">
<![if !supportLists]><span style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Click on
<i>Start New Family</i><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l5 level1 lfo6">
<![if !supportLists]><span style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">You can either
<i>Add Member </i>if the client already exists in HIFIS or <i>Create and Add Member</i><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l5 level1 lfo6">
<![if !supportLists]><span style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore">7.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif">Add all information necessary and save<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto">
<span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">Families (or Family Members) appear in different modules in HIFIS, such as Admissions, Case Management, Housing Placement, and Turn Aways.<o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif">If you have any questions, do not hesitate to contact the
<a href="mailto:support@hifis.ca">HIFIS Client Support Centre</a> or by phone at 1-866-324-2375. You can also visit the
<a href="https://demo.hifis.ca/Account/LogOn?ReturnUrl=%2f">Demo Website</a>. Visit the
<a href="https://www.homelessnesslearninghub.ca/">Homelessness Learning Hub</a> to access
<a href="https://www.homelessnesslearninghub.ca/library/resources/hifis-tips-and-tricks">
HIFIS Tips and Tricks</a>. <o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" style="margin-bottom:8.0pt;mso-add-space:auto"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormalCxSpMiddle" align="center" style="margin-bottom:8.0pt;mso-add-space:auto;text-align:center">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-CA"><img border="0" width="74" height="59" style="width:.7708in;height:.6145in" id="Picture_x0020_2" src="cid:image004.png@01D5A6CB.F0489C40"></span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormalCxSpMiddle" align="center" style="margin-bottom:8.0pt;mso-add-space:auto;text-align:center">
<span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">For all questions or comments about the Reaching Home Newsletter, please respond to this email.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Arial",sans-serif">Thank you,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Homelessness Policy Directorate
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Employment and Social Development Canada / Government of Canada<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:9.0pt;font-family:"Arial",sans-serif">140 Promenade du Portage, Phase IV, Gatineau, Quebec K1A 0J9<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Email:
</span><span style="font-family:"Arial",sans-serif"><a href="mailto:ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca"><span style="font-size:9.0pt">ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca</span></a></span><u><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:blue"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Website:
</span><span style="font-family:"Arial",sans-serif"><a href="http://www.canada.ca/homelessness"><span style="font-size:9.0pt">www.canada.ca/homelessness</span></a></span><span style="font-size:9.0pt;font-family:"Arial",sans-serif">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Twitter:
</span><span style="font-family:"Arial",sans-serif"><a href="https://twitter.com/SocDevSoc"><span style="font-size:9.0pt">https://twitter.com/SocDevSoc</span></a></span><u><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:blue">
<o:p></o:p></span></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Arial",sans-serif"><a href="mailto:NC-HPSINFO-INFOSPLI-GD@hrsdc-rhdcc.gc.ca"><b><span style="font-size:9.0pt;color:red">To unsubscribe</span></b></a></span><b><u><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:red">
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homelessness-related information. To unsubscribe, please reply to this email with the word “unsubscribe” in the subject line or contact
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<p class="MsoNormal" style="mso-list:skip;punctuation-wrap:simple;text-autospace:none">
<a name="_SPLI"></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#7F7F7F"><o:p> </o:p></span></p>
<p class="MsoNormal" style="punctuation-wrap:simple;text-autospace:none"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#7F7F7F">The information you provide, by responding to this email, is collected under the authority of Department of Employment
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permit us to either remove you from our mailing list or respond to any questions that you might have on our program.<o:p></o:p></span></p>
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