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<div class="WordSection1">
<p class="MsoNormal"><a href="#_COVID-19_Preparation_for">Click here to read in English</a><o:p></o:p></p>
<h1><o:p><span style="text-decoration:none"> </span></o:p></h1>
<h1><span lang="FR-CA">Préparation en vue du COVID-19 pour les populations sans abri*
<o:p></o:p></span></h1>
<p class="MsoNormal"><i><span lang="FR-CA">*Ce message s’adresse aux entités communautaires, fournisseurs de services et partenaires hors Québec. Pour les fournisseurs de services et partenaires situés au Québec, veuillez contacter votre centre intégré ou centre
intégré universitaire de santé et de services sociaux (CISSS ou CIUSSS) pour toute information additionnelle ou besoin particulier.</span></i><span lang="FR-CA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA">Si votre travail demande de soutenir des personnes en situation d’itinérance ou d’instabilité résidentielle, vous vous demandez peut-être quelles sont les étapes à suivre afin de réduire le risque de contracter le virus
COVID-19 ou de le propager pour le personnel, les bénévoles ou les clients. <o:p>
</o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA">Les personnes en situation d’itinérance pourraient être davantage exposées au risque d’infection ou de développer des complications sévères en raison de leurs circonstances médicales, sociales et économiques. De plus,
il peut être impossible de réduire au minimum le contact étroit avec les autres au pic d’une pandémie pour les personnes qui travaillent ou qui résident dans des refuges où se rassemblent plusieurs personnes.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA">Souvenez-vous que les communautés recevant des fonds dans le cadre de Vers un chez-soi peuvent faire usage de ces fonds pour appuyer leur réponse au COVID-19. Les dépenses admissibles comprennent :<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">les services répondant aux besoins fondamentaux, y compris l’achat de produits d’hygiène personnels, comme du savon afin de réduire le risque de propagation;<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">les fournitures de nettoyage, d’hygiène et d’assainissement (comme les désinfectants à base d’alcool) afin de réduire le risque de propagation (on recommande aux refuges d’acheter des lingettes désinfectantes
à base d’alcool au lieu des liquides en vue de prévenir la possibilité de consomption);<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">la navigation de l’accès à des services cliniques, de santé et de traitement pour les usagers des refuges qui présentent des symptômes du COVID-19, ou pour fournir des services de liaison aux traitements;<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">l’accès à des logements de transition additionnels et des logements locatifs temporaires, comme des hôtels, des motels, des logements sociaux en vue d’augmenter la distance entre les personnes (de 1 à 2 mètres
comme recommandé par les autorités de la santé publique) ou de fournir des pièces d’isolement pour les cas exigeant une mise en quarantaine volontaire;<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">l’achat de lits et de barrières physiques à placer entre les lits dans les nouvelles installations.<o:p></o:p></span></p>
<p class="MsoListBullet" style="margin-left:0cm;text-indent:0cm;mso-list:none"><span lang="FR-CA">Il y a des mesures importantes que peuvent prendre les organisations œuvrant auprès des personnes en situation d’itinérance et les autres fournisseurs de services
de première ligne pour aider à prévenir la propagation et l’infection du COVID-19 chez les populations vulnérables.
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="FR-CA">Préparation<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="FR-CA">Examinez les ressources de planification municipales et provinciales/territoriales, particulièrement s’il en existe pour les populations vulnérables. Trouvez ces plans en ligne sur le site Web de votre autorité de santé
publique locale. De plus, examinez le plan de continuité des activités de votre propre organisation.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA">Si vous n’êtes pas en mesure de trouver les plans existants, élaborer un plan qui considère :<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">la désignation d’un membre du personnel qui agira à titre de responsable de la pandémie;<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">la création d’un plan de communication pour les employés et les clients;<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">la capacité d’accroître les services d’intervention;
<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">la mise en œuvre de protocoles, comme :<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">se laver souvent les mains avec du savon et de l’eau chaude ou utiliser du désinfectant à base d’alcool;
<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">accroître l’accès aux fournitures pour l’hygiène des mains et l’étiquette de la toux (p. ex., rince-mains à base d’alcool, savon, serviettes en papier, mouchoirs, contenants de déchets).
<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">Laver les espaces, les surfaces et les objets utilisés fréquemment (cuisines, aires communes, aires de repas, aires partagées de sommeils, les poignées de porte et les robinets).
<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">Rester à la maison quand on est malade.
<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">Éviter l’usage des effets personnels partagés.
<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">Partager de l’information au sujet de ce qu’il faut faire au cas où un employé ou un client présente des symptômes de maladie.
<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">Partager les étapes à suivre sur la
</span><a href="https://www.canada.ca/fr/sante-publique/services/maladies/2019-nouveau-coronavirus/professionnels-sante/directives-provisoires-cas-contacts.html"><span lang="FR-CA">façon de prendre soin et d’isoler une personne habitant dans une installation
encombrée </span></a><span lang="FR-CA">(y compris l’usage de salles de bain séparées, si accessibles).
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA">De plus, veuillez faire en sorte que votre planification comprend les trois groupes de personnes en situation d’itinérance suivants :
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo2">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">Les personnes en situation d’itinérance, y compris les personnes habitant dans des campements;
</span><span lang="FR-CA"><o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l2 level1 lfo2">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">Les personnes habitant dans des emplacements abrités, y compris les refuges d’urgence, les logements de transition et d’autres emplacements temporaires;
<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l2 level1 lfo2">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">Les personnes habitant dans des programmes de logement permanent, y compris les logements supervisés permanents.
<b><o:p></o:p></b></span></p>
<p class="MsoListBullet" style="margin-left:0cm;text-indent:0cm;mso-list:none"><b><span lang="FR-CA">Collaboration<o:p></o:p></span></b></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-size:12.0pt;line-height:106%;font-family:Symbol;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">Établir des liens avec les partenaires de santé publique au sein de votre communauté en vue de faire en sorte que les personnes en situation d’itinérance aient accès à des refuges sécuritaires et adéquats et
à des soins de santé s’ils contractent le COVID-19. </span><span lang="FR-CA" style="font-size:12.0pt;line-height:106%;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-size:12.0pt;line-height:106%;font-family:Symbol;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA">Créer un plan en collaboration avec les agences œuvrant auprès des personnes en situation d’itinérance qui coordonnent les efforts et les ressources. Considérer les éléments suivants:
</span><span lang="FR-CA" style="font-size:12.0pt;line-height:106%;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-size:12.0pt;line-height:106%;font-family:Symbol;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA" style="mso-fareast-language:EN-CA">Créer une liste principale du personnel qui pourrait travailler dans d’autres agences dans le cas de pénuries de personnel;</span><span lang="FR-CA" style="font-size:12.0pt;line-height:106%;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-size:12.0pt;line-height:106%;font-family:Symbol;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA" style="mso-fareast-language:EN-CA">Créer une réserve de ressources;
</span><span lang="FR-CA" style="font-size:12.0pt;line-height:106%;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="FR-CA" style="mso-fareast-language:EN-CA">Désigner une agence qui a la capacité de service d’infirmerie central pour les personnes infectées.
</span><b><span lang="FR-CA"><o:p></o:p></span></b></p>
<p class="MsoListBullet" style="margin-left:0cm;text-indent:0cm;mso-list:none"><b><span lang="FR-CA" style="mso-fareast-language:EN-CA">Se tenir informé et obtenir de la formation
</span></b><b><span lang="FR-CA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="FR-CA">Les employés et les bénévoles des organisations œuvrant auprès des personnes en situation d’itinérance nécessiteront de l’information et de la formation continues en vue de protéger les personnes en situation d’itinérance
ainsi qu’eux-mêmes de toute exposition potentielle au COVID-19.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA">Veuillez vous assurer d’obtenir de l’information de haute qualité et factuelle au sujet du COVID-19 de sources fiables. Veuillez prendre le temps de transmettre les faits :
<o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNormal" style="margin-top:0cm;margin-bottom:8.0pt;line-height:106%;mso-list:l1 level1 lfo3">
<span lang="FR-CA">Restez à l’affût de la situation actuelle au sein de votre communauté.
<o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0cm;margin-bottom:8.0pt;line-height:106%;mso-list:l1 level1 lfo3">
<span lang="FR-CA">Communiquez avec les autorités de santé publique locales, provinciales et territoriales pour obtenir de l’information, des ressources et des directives pertinentes sur le COVID-19.<o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0cm;margin-bottom:8.0pt;line-height:106%;mso-list:l1 level1 lfo3">
<span lang="FR-CA">Si vous soupçonnez qu’une personne desservie pourrait souffrir de symptômes liés au COVID-19, veuillez communiquer avec votre
</span><a href="https://www.canada.ca/fr/sante-publique/services/publications/maladies-et-affections/2019-nouveau-coronavirus-fiche-information.html"><span lang="FR-CA">autorité de santé publique</span></a><span lang="FR-CA">.<o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0cm;margin-bottom:8.0pt;line-height:106%;mso-list:l1 level1 lfo3">
<span lang="FR-CA">Veuillez communiquer avec l’Agence de santé publique du Canada pour obtenir de l’information sur le COVID-19 par téléphone au 1-833-784-4397 (services d’interprétation accessibles dans de langues multiples) ou par courriel à
</span><a href="mailto:phac.info.aspc@canada.ca"><span lang="FR-CA">phac.info.aspc@canada.ca</span></a><span lang="FR-CA"><o:p></o:p></span></li><li class="MsoNormal" style="margin-top:0cm;margin-bottom:8.0pt;line-height:106%;mso-list:l1 level1 lfo3">
<span lang="FR-CA">Veuillez consulter <a href="https://www.canada.ca/fr/sante-publique/services/publications/maladies-et-affections/populations-vulnerables-covid-19.html">
la fiche d’information de l’Agence de santé publique du Canada : Les populations vulnérables et le COVID-19.</a><o:p></o:p></span></li></ul>
<p class="MsoNormal"><span lang="FR-CA">Ressources additionnelles :<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><a href="https://www.homelesshub.ca/blog/pandemic-planning-how-can-my-agency-prepare-potential-spread-coronavirus">Pandemic Planning : How Can My Agency Prepare for the Potential Spread of Coronavirus?</a>
<span lang="FR-CA">[anglais seulement]<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><a href="https://caeh.ca/coronavirus-resources/">Coronavirus Resources for the Homelessness Sector</a><span class="MsoHyperlink">
</span>[anglais seulement]<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="FR-CA" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><a href="https://www.homelesshub.ca/sites/default/files/attachments/LessonsfromH1N1-FullBook.pdf"><span lang="FR-CA">Lessons from H1N1</span></a><span class="MsoHyperlink">
</span><span lang="FR-CA">[anglais seulement]<o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Infectious Disease Toolkit for Continuums of Care for
<a href="https://files.hudexchange.info/resources/documents/Infectious-Disease-Toolkit-for-CoCs-Preventing-and-Managing-the-Spread-of-Infectious-Disease-for-People-Experiencing-Homelessness.pdf">
people experiencing homelessness</a>, <a href="https://files.hudexchange.info/resources/documents/Infectious-Disease-Toolkit-for-CoCs-Preventing-and-Managing-the-Spread-of-Infectious-Disease-within-Shelters.pdf">
people residing in shelters</a>, and <a href="https://files.hudexchange.info/resources/documents/Infectious-Disease-Toolkit-for-CoCs-Preventing-and-Managing-the-Spread-of-Infectious-Disease-within-Encampments.pdf">
people living in encampments</a><span class="MsoHyperlink">* </span>[anglais seulement]<o:p></o:p></p>
<p class="MsoListBullet" style="margin-left:0cm;text-indent:0cm;mso-list:none"><span lang="FR-CA">*Veuillez noter que le
<i>United States Department of Housing and Urban Development</i> a publié ces ressources. Elles contiennent de l’information particulière sur les programmes et services en matière d’itinérance aux É.-U., ce qui ne s’applique pas dans le contexte canadien.
<o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="margin-top:0cm;text-align:center"><span class="MsoHyperlink"><span lang="FR-CA">
<hr size="2" width="100%" align="center">
</span></span></div>
<h1><a name="_COVID-19_Preparation_for"></a> COVID-19 Preparation for Homeless Populations*<o:p></o:p></h1>
<p class="MsoNormal"><i>*This message is for Community Entities, service providers and partners outside of Quebec.
</i><i><span lang="FR-CA">For service providers and partners located in Quebec, please contact your Centre intégré de santé et de services sociaux or Centre intégré universitaire de santé et de services sociaux (CISSS/CIUSSS) for all additional information
or specific needs.</span></i><span lang="FR-CA" style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal">If your work involves supporting clients experiencing homelessness or housing instability, you may be wondering what steps to take in order to reduce the risk of getting or spreading the COVID-19 virus, for staff, volunteers, and clients.
<o:p></o:p></p>
<p class="MsoNormal">Individuals experiencing homelessness may be at a greater risk of getting an infection and developing severe complications due to their health, social, and economic circumstances. In addition, minimizing close contact with others during
the peak of an outbreak may not be feasible for those who work or reside in congregate shelter settings.
<o:p></o:p></p>
<p class="MsoNormal">Remember that communities receiving Reaching Home funding can use these funds to support their response to COVID-19. Eligible expenses include:<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Basic needs services, including purchasing personal hygiene products such as soaps to reduce risk of transmission;<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Cleaning, hygiene and sanitation supplies (such as alcohol-based sanitizers) to lower the risk of transmission (shelters are recommended to purchase alcohol-sanitizing wipes as opposed to liquids to prevent possible consumption);<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Navigating access to clinical, health and treatment services for shelter users who are exhibiting COVID-19 symptoms, or to provide liaison services for treatment;<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Accessing additional transition housing and temporary rental accommodations, such as motels, hotels or rooming houses, to increase distancing between people (1-2 meters are recommended by public health officials) or to provide
isolation rooms in cases requiring self-quarantine; and,<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Purchasing beds and physical barriers to place between beds in newly purposed facilities.<o:p></o:p></p>
<p class="MsoListBullet" style="margin-left:0cm;text-indent:0cm;mso-list:none">There are important steps that homelessness organizations and other frontline service providers can take to help in preventing vulnerable populations from getting or spreading the
COVID-19 virus. <o:p></o:p></p>
<p class="MsoNormal"><b>Prepare<o:p></o:p></b></p>
<p class="MsoNormal">Review municipal and/or provincial/territorial pandemic planning resources, particularly if there is one for vulnerable populations. Find these plans online through your
<a href="https://www.canada.ca/en/public-health/services/publications/diseases-conditions/2019-novel-coronavirus-information-sheet.html#pha">
local public health authority’s</a> website. In addition, review your own organization’s business continuity plan.
<o:p></o:p></p>
<p class="MsoNormal">If you are unable to locate existing plans, develop a plan that considers:<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Designating a staff member who will serve as a pandemic lead;<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Creating a communication plan for staff and clients;<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Capacity for increasing outreach services; and,<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Implementing infection protocols, such as:<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Washing hands often with soap and hot water or use of alcohol based sanitizer.<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Increasing access to hand hygiene and cough etiquette supplies (e.g., alcohol-based hand rub, soap, paper towels, tissues, waste containers).<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Cleaning frequently used spaces, surfaces and objects (kitchens, common areas, dining areas, desks, shared sleeping spaces, doorknobs, and faucets).<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Staying home when sick.<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Avoiding the use of shared personal items.<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Sharing information about what to do if staff or a client shows symptoms of becoming sick.<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Sharing steps about <a href="https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/health-professionals/interim-guidance-cases-contacts.html#app1">
how to care for and isolate people living in a crowded facility</a> (including the use of separate washrooms, if available).<o:p></o:p></p>
<p class="MsoNormal">Also, ensure that your planning includes these three groups of people experiencing homelessness:<o:p></o:p></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo2">
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</span></span></span><![endif]>People experiencing <b>unsheltered</b> homelessness, including those living in encampments;<o:p></o:p></p>
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</span></span></span><![endif]>People residing in <b>sheltered</b> locations, including emergency shelter, transitional housing, and other temporary locations; and,<o:p></o:p></p>
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</span></span></span><![endif]>People living in <b>permanent housing</b> programs, including permanent supportive housing.<o:p></o:p></p>
<p class="MsoNormal"><b>Collaborate<o:p></o:p></b></p>
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</span></span></span><![endif]>Establish relationships with public health partners in your community to ensure that people experiencing homelessness have access to safe and adequate shelter or housing and medical care if they become ill with COVID-19.<o:p></o:p></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:106%;font-family:Symbol;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Create a plan with homeless-serving agencies in your community that coordinates efforts and resources.
<span style="mso-fareast-language:EN-CA">Consider:</span><span style="font-size:12.0pt;line-height:106%;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:106%;font-family:Symbol;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="mso-fareast-language:EN-CA">Creating a master list of staff who could work across agencies in the event of staffing shortages;</span><span style="font-size:12.0pt;line-height:106%;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;line-height:106%;font-family:Symbol;mso-fareast-language:EN-CA"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="mso-fareast-language:EN-CA">Create a shared stockpile of resources; and,</span><span style="font-size:12.0pt;line-height:106%;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoListBullet" style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:36.0pt;text-indent:-18.0pt;line-height:106%;mso-list:l0 level1 lfo1">
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</span></span></span><![endif]><span style="mso-fareast-language:EN-CA">Designate one agency that has the capacity to serve as a central infirmary for clients who become infected.</span><o:p></o:p></p>
<p class="MsoNormal"><b>Stay informed and seek training<o:p></o:p></b></p>
<p class="MsoNormal">Homelessness serving organizations’ staff and volunteers will need ongoing and up-to-date information and training to protect people experiencing homelessness and themselves from potential exposures to COVID-19.<o:p></o:p></p>
<p class="MsoNormal">Make sure that you get high-quality and factual information about COVID-19 from reliable sources. Take the time to learn the facts:<o:p></o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNormal" style="margin-top:0cm;margin-bottom:8.0pt;line-height:106%;mso-list:l1 level1 lfo3">
Keep up-to-date about the current situation in your community.<o:p></o:p></li><li class="MsoNormal" style="margin-top:0cm;margin-bottom:8.0pt;line-height:106%;mso-list:l1 level1 lfo3">
Contact local, provincial, territorial public health officials to get relevant COVID-19 information, resources and guidance.<o:p></o:p></li><li class="MsoNormal" style="margin-top:0cm;margin-bottom:8.0pt;line-height:106%;mso-list:l1 level1 lfo3">
If you suspect a client may be suffering from symptoms related to COVID-19, please contact your
<a href="https://www.canada.ca/en/public-health/services/publications/diseases-conditions/2019-novel-coronavirus-information-sheet.html#pha">
local public health authority</a>.<o:p></o:p></li><li class="MsoNormal" style="margin-top:0cm;margin-bottom:8.0pt;line-height:106%;mso-list:l1 level1 lfo3">
Contact the Public Health Agency of Canada for COVID-19 information by telephone at 1-833-784-4397 (interpretation services available in multiple languages) or by email at
<a href="mailto:phac.info.aspc@canada.ca">phac.info.aspc@canada.ca</a><o:p></o:p></li><li class="MsoNormal" style="color:#0563C1;margin-top:0cm;margin-bottom:8.0pt;line-height:106%;mso-list:l1 level1 lfo3">
<span style="color:windowtext">Read more in the</span><span class="MsoHyperlink">
</span><span style="color:windowtext">Public Health Agency of Canada’s </span><span style="color:windowtext"><a href="https://www.canada.ca/en/public-health/services/publications/diseases-conditions/vulnerable-populations-covid-19.html">factsheet on vulnerable
populations and COVID-19.</a></span><span style="color:windowtext"> </span><span class="MsoHyperlink"><o:p></o:p></span></li></ul>
<p class="MsoNormal">Additional resources:<o:p></o:p></p>
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</span></span></span><![endif]><a href="https://www.homelesshub.ca/blog/pandemic-planning-how-can-my-agency-prepare-potential-spread-coronavirus">Pandemic Planning: How Can My Agency Prepare for the Potential Spread of Coronavirus?</a>
<o:p></o:p></p>
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</span></span></span><![endif]><a href="https://caeh.ca/coronavirus-resources/">Coronavirus Resources for the Homelessness Sector</a><o:p></o:p></p>
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</span></span></span><![endif]><a href="https://www.homelesshub.ca/sites/default/files/attachments/LessonsfromH1N1-FullBook.pdf">Lessons from H1N1</a><o:p></o:p></p>
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</span></span></span><![endif]>Infectious Disease Toolkit for Continuums of Care for
<a href="https://files.hudexchange.info/resources/documents/Infectious-Disease-Toolkit-for-CoCs-Preventing-and-Managing-the-Spread-of-Infectious-Disease-for-People-Experiencing-Homelessness.pdf">
people experiencing homelessness</a>, <a href="https://files.hudexchange.info/resources/documents/Infectious-Disease-Toolkit-for-CoCs-Preventing-and-Managing-the-Spread-of-Infectious-Disease-within-Shelters.pdf">
people residing in shelters</a>, and <a href="https://files.hudexchange.info/resources/documents/Infectious-Disease-Toolkit-for-CoCs-Preventing-and-Managing-the-Spread-of-Infectious-Disease-within-Encampments.pdf">
people living in encampments</a>*<o:p></o:p></p>
<p class="MsoListBullet" style="margin-left:0cm;text-indent:0cm;mso-list:none"><i>*Please note that the United States Department of Housing and Urban Development published these resources. They contain some information specific to the structure of homelessness
programs and services in the US, which does not apply in the Canadian context. <o:p>
</o:p></i></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm"><span lang="FR-CA" style="mso-fareast-language:EN-CA">Merci / Thank you.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm"><b><span lang="FR-CA" style="mso-fareast-language:EN-CA"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-top:0cm"><b><span lang="FR-CA" style="mso-fareast-language:EN-CA">Direction des politiques en matière d’itinérance<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-top:0cm"><a name="lt_pId027"><span lang="FR-CA" style="mso-fareast-language:EN-CA">Emploi et Développement social Canada / Gouvernement du Canada</span></a><span lang="FR-CA" style="mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm"><a name="lt_pId028"><span lang="FR-CA" style="mso-fareast-language:EN-CA">140, Promenade du Portage, Phase IV, Gatineau (Québec) K1A 0J9</span></a><span lang="FR-CA" style="mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm"><span lang="FR-CA" style="mso-fareast-language:EN-CA">Courriel :<u>
</u></span><span style="mso-fareast-language:EN-CA"><a href="mailto:ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca"><span lang="FR-CA" style="color:blue">ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca</span></a></span><u><span lang="FR" style="color:blue;mso-fareast-language:EN-CA"><o:p></o:p></span></u></p>
<p class="MsoNormal" style="margin-top:0cm"><span style="mso-fareast-language:EN-CA">Site Web:
</span><span style="mso-fareast-language:EN-CA"><a href="http://www.canada.ca/itinerance"><span style="color:blue">www.canada.ca/itinerance</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm"><span style="mso-fareast-language:EN-CA">Twitter:
</span><span style="mso-fareast-language:EN-CA"><a href="https://twitter.com/ESDC_GC"><span style="color:blue">https://twitter.com/ESDC_GC</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm"><b><span style="mso-fareast-language:EN-CA">Homelessness Policy Directorate
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-top:0cm"><span style="mso-fareast-language:EN-CA">Employment and Social Development Canada / Government of Canada<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm"><span lang="FR-CA" style="mso-fareast-language:EN-CA">140 Promenade du Portage, Phase IV, Gatineau, Quebec K1A 0J9<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm"><span style="mso-fareast-language:EN-CA">Email:
<a href="mailto:ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca"><span style="color:blue">ESDC.ISSD.RHInfo-infoVCS.DGRSDS.EDSC@hrsdc-rhdcc.gc.ca</span></a><u><o:p></o:p></u></span></p>
<p class="MsoNormal" style="margin-top:0cm"><span style="mso-fareast-language:EN-CA">Website:
</span><span style="mso-fareast-language:EN-CA"><a href="http://www.canada.ca/homelessness"><span style="color:blue">www.canada.ca/homelessness</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm"><span style="mso-fareast-language:EN-CA">Twitter:
</span><span style="color:#1F497D;mso-fareast-language:EN-CA"><a href="https://twitter.com/ESDC_GC"><span style="color:blue">https://twitter.com/ESDC_GC</span></a></span><u><span style="mso-fareast-language:EN-CA"><o:p></o:p></span></u></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><u><span style="mso-fareast-language:EN-CA"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
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