<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin-top:0in;
margin-right:0in;
margin-bottom:8.0pt;
margin-left:0in;
line-height:105%;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Arial",sans-serif;
color:windowtext;
font-weight:normal;
font-style:normal;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Arial",sans-serif;
color:windowtext;
font-weight:normal;
font-style:normal;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><i><span lang="FR-CA" style="font-family:"Arial",sans-serif;color:#0070C0">La version française suit,<o:p></o:p></span></i></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Hello everyone,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">During the earlier months of the COVID-19 pandemic lockdown, we were notified that some tenants in Ottawa were experiencing financial hardship which
led to rent arrears. Since June, we have been engaging with various agencies and stakeholders to develop the attached key messaging communication related to
<i>Rent Payments & Resources during the COVID-19 Pandemic. <o:p></o:p></i></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">With the recent lifting of the provincial ban on evictions and the resumption of services at the Landlord & Tenant Board, it is important to provide
information on community resources related to rent arrears and other housing loss prevention services aimed at mitigating evictions.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Please find attached, this key messaging document for your distribution to tenants and agency staff as you see fit.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">If you have any questions, please feel free to contact Etienne Westlake at 613-580-2424 ext. 24857 or by email at
<a href="mailto:Etienne.Westlake@Ottawa.ca">Etienne.Westlake@Ottawa.ca</a>. <o:p>
</o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Best regards,<o:p></o:p></span></p>
<div style="border:none;border-bottom:solid windowtext 1.5pt;padding:0in 0in 1.0pt 0in">
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Paul<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><a name="lt_pId000"><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Bonjour à tous,</span></a><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><a name="lt_pId001"><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Au cours des premiers mois du confinement en raison de la pandémie de COVID-19, nous avons été informés que certains locataires
d’Ottawa éprouvaient des difficultés financières qui ont entraîné des arriérés de loyer.</span></a><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">
<a name="lt_pId002">Depuis le mois de juin, nous collaborons avec nos divers organismes et intervenants afin d’élaborer le document sur les messages clés en pièce jointe intitulé
<i>Paiement des loyers et ressources pendant la pandémie de COVID-19</i>.</a><i> <a name="lt_pId003">
<o:p></o:p></a></i></span></p>
<p class="MsoNormal"><span style="mso-bookmark:lt_pId003"><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Étant donné la levée récente de l’interdiction provinciale d’expulsion des locataires et la reprise des services
de la Commission de la location immobilière, il est important de fournir des renseignements sur les ressources communautaires liées aux arriérés de loyer et à d’autres services de prévention de la perte du logement visant à prévenir les expulsions.</span></span><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">
<o:p></o:p></span></p>
<p class="MsoNormal"><a name="lt_pId004"><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Vous trouverez ce document en pièce jointe, que vous pourrez distribuer aux locataires et au personnel des organismes comme
bon vous semble.</span></a><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">
<o:p></o:p></span></p>
<p class="MsoNormal"><a name="lt_pId005"><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Si vous avez des questions, n’hésitez pas à communiquer directement avec Etienne Westlake au 613-580-2424, poste 24857, ou
par courriel à </span></a><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">l’adresse suivante :
</span><span style="font-size:12.0pt;line-height:105%"><a href="mailto:Etienne.Westlake@Ottawa.ca"><span lang="FR-CA" style="font-family:"Arial",sans-serif">Etienne.Westlake@Ottawa.ca</span></a></span><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">
</span><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><a name="lt_pId006"><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Cordialement,
</span></a><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Paul<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span lang="FR-CA" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Program Manager/ Gestionnaire de programmes<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span lang="FR-CA" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Homelessness Programs & Residential Services Branch /<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span lang="FR-CA" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Direction des programmes de lutte contre l'itinérance & Centres d'accueil
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span lang="FR-CA" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Housing Services / Services de logement<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span lang="FR-CA" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Community and Social Services | Services sociaux et communautaires<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">City of Ottawa / Ville d'Ottawa<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">100 promenade Constellation Drive, 8 East/est<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Ottawa, ON K2G 6J8<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span lang="FR-CA" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Tel/tél: 613-580-2424 ext./poste 43206<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span lang="FR-CA" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Mobile/cellulaire: 613-668-0830<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
</div>
'
<p>This e-mail originates from the City of Ottawa e-mail system. Any distribution, use or copying of this e-mail or the information it contains by other than the intended recipient(s) is unauthorized. Thank you.</p>
<p>Le présent courriel a été expédié par le système de courriels de la Ville d'Ottawa. Toute distribution, utilisation ou reproduction du courriel ou des renseignements qui s'y trouvent par une personne autre que son destinataire prévu est interdite. Je vous
remercie de votre collaboration.</p>
'
</body>
</html>