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<p class="xxxxparagraph" style="margin:0in;background:white"><span class="xxxxnormaltextrun"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Hi everyone,</span></span><span class="xxxxeop"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span></span><o:p></o:p></p>
<p class="xxxxparagraph" style="margin:0in;background:white;font-kerning:none"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxparagraph" style="margin:0in;background:white"><span class="xxxxnormaltextrun"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">I want to take this opportunity to provide you all with an update regarding programs and services
at the Tom Brown Respite Centre, during the time it will operate as a temporary Physical Distancing Centre (PDC) location.</span></span><span class="xxxxeop"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span></span><o:p></o:p></p>
<p class="xxxxparagraph" style="margin:0in;background:white;font-kerning:none"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxparagraph" style="margin:0in;background:white"><span class="xxxxnormaltextrun"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">While respite services will continue, they will be temporarily modified to ensure
consistent services to PDC residents and to better support staff and residents to adhere to public health guidelines such as physical distancing. PDC residents are prioritized for services due to the level of need and support required. Interim respite services
that will be offered while Tom Brown operates as a temporary PDC location seven days a week include:</span></span><span class="xxxxeop"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span></span><o:p></o:p></p>
<p class="xxxxparagraph" style="margin:0in;background:white"><span style="color:black"> </span><o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="xxxxmsonormal" style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo1;background:white">
<span class="xxxxnormaltextrun"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">A place to come inside from the cold;</span></span><span class="xxxxeop"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span></span><o:p></o:p></li><li class="xxxxparagraph" style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo1;background:white">
<span class="xxxxnormaltextrun"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Coffee, water and light snacks; </span></span><span class="xxxxeop"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span></span><o:p></o:p></li><li class="xxxxparagraph" style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo1;background:white">
<span class="xxxxnormaltextrun"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Access to washrooms (with very limited shower access);</span></span><span class="xxxxeop"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span></span><o:p></o:p></li><li class="xxxxparagraph" style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo1;background:white">
<span class="xxxxnormaltextrun"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Access to staff for support, referrals, and advocacy; and</span></span><span class="xxxxeop"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span></span><o:p></o:p></li><li class="xxxxparagraph" style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo1;background:white">
<span class="xxxxnormaltextrun"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Access to community support workers, including harm reduction supports </span></span><span class="xxxxeop"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span></span><o:p></o:p></li></ul>
<p class="xxxxparagraph" style="margin:0in;background:white"><span class="xxxxnormaltextrun"><span lang="EN-CA" style="color:black"> </span></span><o:p></o:p></p>
<p class="xxxxparagraph" style="margin:0in;background:white"><span class="xxxxnormaltextrun"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Showers and meals are prioritized for PDC residents due to limited capacity and supervision
required to support health and safety requirements which aligns to consistent and standardized practice with all City PDCs (Nicholas and Dempsey).</span></span><span class="xxxxeop"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span></span><o:p></o:p></p>
<p class="xxxxparagraph" style="margin:0in;background:white"><span class="xxxxnormaltextrun"><span lang="EN-CA" style="color:black"> </span></span><o:p></o:p></p>
<p class="xxxxparagraph" style="margin:0in;background:white"><span class="xxxxnormaltextrun"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Residents seeking respite services are also being told they can be accommodated
at the Bernard Grandmaître Respite Centre and other community partners with day programming offerings. Tom Brown will continue to offer bus tickets to support residents wishing to seek respite services at alternate locations. </span></span><o:p></o:p></p>
<p class="xxxxparagraph" style="margin:0in;background:white"><span class="xxxxeop"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span></span><o:p></o:p></p>
<p class="xxxxparagraph" style="margin:0in;background:white"><span class="xxxxnormaltextrun"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">The health, well-being and safety of staff and residents continue to be priority
and are at the forefront of all decisions regarding programming and services offered at all City PDCs and Respite Centres.
</span></span><o:p></o:p></p>
<p class="xxxxparagraph" style="margin:0in;background:white"><span class="xxxxlinebreakblob"><span style="color:black"> </span></span><o:p></o:p></p>
<p class="xxxxparagraph" style="margin:0in;background:white"><span class="xxxxlinebreakblob"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Thank you for your ongoing support as we continue to respond to emerging needs. I will continue
to communicate updates as they become available. If you have any questions please don’t hesitate to reach out to me directly.
</span></span><span style="font-family:"Arial",sans-serif;color:black"><br>
</span><span class="xxxxeop"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span></span><o:p></o:p></p>
<p class="xxxxmsonormal" style="margin:0in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Raynor</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#262626"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#262626"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#44546A">Raynor Boutet
</span></b><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#44546A">– she, her, elle<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626;mso-fareast-language:EN-CA">COVID19 Human Needs Command Centre / Centre de commandement des besoins Humains<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626;mso-fareast-language:EN-CA">Operational Lead, Tom Brown Respite Centre / Chef des opérations, Centre de répit Tom Brown<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626">Community Liaison and Operational Issues Management / Liaison avec la communauté et de gestion des enjeux opérationnels</span><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626">Community and Social Services Department / Direction Générale des services sociaux et communautaire<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-CA" style="font-size:10.0pt;font-family:Wingdings;color:black">*</span></b><span lang="EN-CA" style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">
</span><span style="color:#262626"><a href="mailto:Raynor.Boutet@ottawa.ca"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue">Raynor.Boutet@ottawa.ca</span></a></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626">
</span><span style="font-size:10.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:10.0pt;font-family:Wingdings;color:black">(</span><span lang="EN-CA" style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">
</span><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Tel (613) 282-0659<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#262626"><img border="0" width="131" height="50" style="width:1.368in;height:.5208in" id="Picture_x0020_5" src="cid:image001.jpg@01D80ED4.6A0CD0B0"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
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