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<p style="background:white"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Hi everyone,</span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="color:black"><o:p> </o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">I want to take this opportunity to provide you all with an update regarding programs and services at the Tom Brown Respite Centre, while it continues to operate
as a temporary Physical Distancing Centre (PDC) location.</span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white;font-kerning:none"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">While respite services will continue, they have been temporarily modified to ensure ongoing and consistent services to the PDC residents
and to better support staff and residents to adhere to public health guidelines such as physical distancing.</span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white;font-kerning:none"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">PDC residents continue to be prioritized for services due to the level of need and support required. Interim respite services that will be offered
while Tom Brown operates as a temporary PDC location seven days a week include:</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span><span style="color:black"> <o:p></o:p></span></p>
<p style="background:white"><span style="color:black"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:#201F1E;mso-list:l0 level1 lfo1;background:white">
<span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">A place to come inside from the cold;</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></li><li class="MsoNormal" style="color:#201F1E;mso-list:l0 level1 lfo1;background:white">
<span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Coffee, water and light snacks; </span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></li><li class="MsoNormal" style="color:#201F1E;mso-list:l0 level1 lfo1;background:white">
<span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Access to washrooms (with very limited shower access);</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></li><li class="MsoNormal" style="color:#201F1E;mso-list:l0 level1 lfo1;background:white">
<span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Access to staff for support, referrals, and advocacy</span><o:p></o:p></li></ul>
<p style="background:white"><span lang="EN-CA" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Showers and meals are prioritized for PDC residents due to limited capacity and supervision required to support health and safety requirements which
aligns to consistent and standardized practice with all City PDCs (Nicholas and Dempsey).</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="color:#201F1E"> </span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">With limited capacity, the number of clients accessing respite services as well as the length of stay will be monitored. This will help ensure <span style="background:white">physical
distancing and public health measures are being adhered to while also ensuring that clients requiring supports are still able to access services. </span></span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span lang="EN-CA" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Residents seeking respite services are also being advised that they can be accommodated at the Bernard Grandmaître Respite Centre and other community
partners with day programming offerings. Tom Brown will continue to offer bus tickets to support residents wishing to seek respite services at alternate locations.</span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="color:#201F1E"> </span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;background:white">Additionally, to support current need in the community, community partner staff supporting the Tom Brown Respite Centre have
been temporarily re-allocated into community programming, including the Bernard Grandmaître Respite Centre, while Tom Brown operates as a temporary PDC.</span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="color:#201F1E;background:white"> </span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;background:white">Clients requiring community partner support, including harm reduction services and safe consumption site access, will be redirected
to programming in the community. City staff overseeing the operations of the Tom Brown site will support clients in accessing the services they need and are trained to respond to overdose situations as needed. This aligns with current policies and practices
within all City PDCs and the emergency shelter system. </span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">The health, well-being and safety of staff and residents continue to be priority and are at the forefront of all decisions regarding programming
and services offered at all City PDCs and Respite Centres.</span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="color:black"> <o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">The operation of the PDC with limited respite services is a fluid situation. I will continue to provide timely communication to everyone regarding any changes
that may impact your services. </span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="color:black"><o:p> </o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Once again, I want to thank you for your ongoing support as we continue to work together to respond to emerging needs. Please don’t hesitate to reach out to
me directly if you have any questions with this latest update.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR-CA" style="font-size:14.0pt;font-family:"Monotype Corsiva";color:#763E9B">Caroline Yabsley</span></b><span lang="FR-CA"><br>
<br>
<o:p></o:p></span></p>
<p style="background:white"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Operations Section and Logistics Chief | Chef de la Section des opérations et de la logistique</span><span lang="FR-CA" style="color:#201F1E"><o:p></o:p></span></p>
<p style="background:white;text-align:start"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Human Needs Command Centre | Centre de commandement des besoins humains</span><span lang="FR-CA" style="color:#201F1E"><o:p></o:p></span></p>
<p style="background:white;text-align:start"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Community and Social Services | Services sociaux et communautaires</span><span lang="FR-CA" style="color:#201F1E"><o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">City of Ottawa | Ville d'Ottawa</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p style="background:white;text-align:start"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">613-219-4445 </span><span style="color:#201F1E"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:start"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">613-580-2424 ext 23206</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#262626"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#262626"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#44546A">Raynor Boutet
</span></b><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#44546A">– she, her, elle<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626;mso-fareast-language:EN-CA">COVID19 Human Needs Command Centre / Centre de commandement des besoins Humains<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626;mso-fareast-language:EN-CA">Operational Lead, Tom Brown Respite Centre / Chef des opérations, Centre de répit Tom Brown<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626">Community Liaison and Operational Issues Management / Liaison avec la communauté et de gestion des enjeux opérationnels</span><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626">Community and Social Services Department / Direction Générale des services sociaux et communautaire<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-CA" style="font-size:10.0pt;font-family:Wingdings;color:black">*</span></b><span lang="EN-CA" style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">
</span><span style="color:#262626"><a href="mailto:Raynor.Boutet@ottawa.ca"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue">Raynor.Boutet@ottawa.ca</span></a></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626">
</span><span style="font-size:10.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:10.0pt;font-family:Wingdings;color:black">(</span><span lang="EN-CA" style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">
</span><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Tel (613) 282-0659<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#262626"><img border="0" width="131" height="50" style="width:1.368in;height:.5208in" id="Picture_x0020_5" src="cid:image001.jpg@01D81E9A.447FE960"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
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<p>This e-mail originates from the City of Ottawa e-mail system. Any distribution, use or copying of this e-mail or the information it contains by other than the intended recipient(s) is unauthorized. Thank you.</p>
<p>Le présent courriel a été expédié par le système de courriels de la Ville d'Ottawa. Toute distribution, utilisation ou reproduction du courriel ou des renseignements qui s'y trouvent par une personne autre que son destinataire prévu est interdite. Je vous
remercie de votre collaboration.</p>
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