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<p class="xmsonospacing"><i><span style="font-size:12.0pt;color:black">La version française suit</span></i><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Hello community partners,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">The purpose of this email is to announce the opening of the
<b>Catherine Street Community Service Hub</b>, at <span style="color:black;border:none windowtext 1.0pt;padding:0in">
370 Catherine Street, on Tuesday, August 2, 2022. <o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in"><o:p> </o:p></span></p>
<p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in">The Catherine Street
</span><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">Community Service (CSCS) Hub is an accessible space offering access to municipal, financial and social services including community agency supports, along with service navigation,
crisis support and warm referrals. </span><span style="font-size:12.0pt;font-family:"Arial",sans-serif">The Hub will be open Monday to Friday, 8:30am to 4:30pm and will welcome all residents and clients; no appointment is necessary.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">The CSCS Hub will offer a safe resting space where residents can access computers, Wi-Fi, charge their phone, and enjoy a coffee. The following services will be
offered on-site, with additional services to be added by end of year:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l0 level2 lfo1;vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Crisis support and referrals to community services<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1;vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Financial and social assistance
<o:p></o:p></span></li><ul style="margin-top:0in" type="square">
<li class="MsoNormal" style="mso-list:l0 level3 lfo1;vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Ontario Works
<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level3 lfo1;vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Ontario Disability Support Program<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level3 lfo1;vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Essential Health & Social Supports<o:p></o:p></span></li></ul>
<li class="MsoNormal" style="mso-list:l0 level2 lfo1;vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Child care fee subsidy application support<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1;vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Housing support and referrals<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1;vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Employment services (Employment Ontario)
</span><span style="font-size:12.0pt"><o:p></o:p></span></li><li class="MsoListParagraph" style="color:black;margin-left:0in;mso-add-space:auto;mso-list:l0 level2 lfo1">
<span lang="EN-CA" style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Somerset West Community Health Centre support staff</span><span lang="EN-CA" style="font-size:12.0pt;line-height:105%"><o:p></o:p></span></li></ul>
</ul>
<p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">The CSCS Hub directly responds to requests from residents for an integrated, and seamless City and community services approach.
<span style="color:black;border:none windowtext 1.0pt;padding:0in">The City has been working in close collaboration with community partners, through an Advisory Group, in the planning of the CSCS Hub. We are committed to continue to work together with our
community partners and clients with lived experience, to focus on gaps and minimize duplication of service in a responsive way to inform the evolution and planning in the coming months.
<o:p></o:p></span></span></p>
<p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in"><o:p> </o:p></span></p>
<p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333">The creation of the CSCS Hub was approved by Council in April 2022 as a recommendation of the Respite Sustainability Plan report. It is one key element to support
the transition and closure of the Tom Brown respite centre.<o:p></o:p></span></p>
<p class="xxmsonormal"><span style="font-size:9.0pt;color:#333333"><o:p> </o:p></span></p>
<p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in">The final date of respite services operations at Tom Brown will be July 29, 2022. As part of sustainability planning,
we have been working in collaboration with Community Day Programs and other service-like agencies to transition temporary respite services back to the community.
</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#C00000;border:none windowtext 1.0pt;padding:0in"><o:p></o:p></span></p>
<p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in"><o:p> </o:p></span></p>
<p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Please find attached a poster and business card that provide additional information about the CSCS Hub. We would appreciate if you could share this information with your colleagues
as well as clients. Please do not hesitate to contact us at </span><a href="mailto:cscshub@ottawa.ca"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">cscshub@ottawa.ca</span></a><span style="font-size:12.0pt;font-family:"Arial",sans-serif">
if you have any questions. <o:p></o:p></span></p>
<p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="xxmsonormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">We want to take the opportunity to thank our community partners for their continued commitment to support our residents and community.
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#595959">***
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">À nos partenaires communautaires,
<o:p></o:p></span></p>
<p class="MsoNormal"><a name="lt_pId014"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">La présente est pour vous annoncer l’ouverture du
<b>Carrefour de services communautaires de la rue Catherine</b>, situé au <span style="color:black;border:none windowtext 1.0pt;padding:0in">
370, rue Catherine, le mardi 2 août 2022.</span></span></a><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in">
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in"><o:p> </o:p></span></p>
<p class="xxmsonormal"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in">Le Carrefour de services communautaires de la rue Catherine est un espace accessible offrant l’accès à des
services municipaux, financiers et sociaux, y compris le soutien d’organismes communautaires, ainsi que des services d’aide à la navigation du réseau, de soutien en cas de crise et d’aiguillage assisté. Le Carrefour sera ouvert du lundi au vendredi, de 8 h 30
à 16 h 30, et accueillera tous les résidents et les clients sans rendez-vous.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">Le Carrefour de services communautaires de la rue Catherine offrira un espace de repos sécuritaire où les résidents pourront avoir accès à des ordinateurs et au
Wi-Fi, recharger leur téléphone et prendre un café. Les services suivants seront offerts sur place, et d’autres seront ajoutés d’ici la fin de l’année :<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l0 level2 lfo1;vertical-align:baseline"><a name="lt_pId020"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">Services de soutien en cas de crise et d’aiguillage vers les services</span></a><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">
communautaires;<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1;vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Aide sociale et financière :<o:p></o:p></span></li><ul style="margin-top:0in" type="square">
<li class="MsoNormal" style="mso-list:l0 level3 lfo1;vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Ontario au travail;<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level3 lfo1;vertical-align:baseline"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">Programme ontarien de soutien aux personnes handicapées;<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level3 lfo1;vertical-align:baseline"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">Soutiens essentiels de santé et de services sociaux;<o:p></o:p></span></li></ul>
<li class="MsoNormal" style="mso-list:l0 level2 lfo1;vertical-align:baseline"><a name="lt_pId025"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">Aide pour remplir une demande de
</span></a><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">subventions pour la garde d’enfants;<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1;vertical-align:baseline"><a name="lt_pId026"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">Soutien et aiguillage en matière de logement</span></a><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">;<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1;vertical-align:baseline"><a name="lt_pId027"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">Service d’emploi (Emploi Ontario)</span></a><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">;
</span><span lang="FR-CA" style="font-size:12.0pt"><o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1"><a name="lt_pId029"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Personnel de soutien du Centre de santé communautaire Somerset Ouest
</span></a><span style="mso-bookmark:lt_pId029"></span><span lang="FR-CA" style="font-size:12.0pt"><o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal" style="margin-left:1.0in"><span lang="FR-CA" style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="xxmsonormal" style="background:white"><a name="lt_pId030"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Le Carrefour de services communautaires de la rue Catherine
</span></a><a name="lt_pId032"></a><span style="mso-bookmark:lt_pId032"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">répond directement aux demandes des résidents qui recherchent une approche intégrée et fluide de prestation
des services municipaux et communautaires. La Ville, par l’intermédiaire d’un groupe consultatif, a travaillé en étroite collaboration avec ses partenaires communautaires à la planification du Carrefour.
</span></span><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in">Nous entendons poursuivre notre collaboration avec nos partenaires communautaires et nos clients ayant une expérience
vécue afin de cibler les lacunes et de réduire au minimum le dédoublement des services en vue d’orienter l’évolution et la planification des services au cours des prochains mois.
<o:p></o:p></span></p>
<p class="xxmsonormal" style="background:white"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in"><o:p> </o:p></span></p>
<p class="xxmsonormal" style="background:white"><a name="lt_pId033"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333">La création du Carrefour de services communautaires de la rue Catherine, qui était une recommandation
énoncée dans le rapport sur le Plan de viabilité des services de répit, a été approuvée par le Conseil en avril 2022. Il s’agit de l’un des principaux éléments soutenant la transition et la fermeture du Centre de répit Tom-Brown.
</span></a><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333"><o:p></o:p></span></p>
<p class="xxmsonormal" style="background:white"><span lang="FR-CA" style="font-size:9.0pt;color:#333333"><o:p> </o:p></span></p>
<p class="xxmsonormal" style="background:white"><a name="lt_pId034"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in">Les services de répit du Centre de répit Tom-Brown seront offerts
jusqu’au 29 juillet 2022.</span></a><a name="lt_pId035"></a><span style="mso-bookmark:lt_pId035"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in"> Dans le cadre de la planification
de la viabilité des services, nous avons travaillé en collaboration avec les responsables des programmes de jour communautaires et d’autres organismes de services pour réintégrer les services de répit temporaires dans le milieu communautaire.</span></span><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in">
</span><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#C00000;border:none windowtext 1.0pt;padding:0in"><o:p></o:p></span></p>
<p class="xxmsonormal" style="background:white"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in"><o:p> </o:p></span></p>
<p class="xxmsonormal"><a name="lt_pId038"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">Vous trouverez ci-joint une affiche et une carte professionnelle qui fournissent des renseignements supplémentaires sur le Carrefour de services
communautaires de la rue Catherine. Nous vous serions reconnaissants de bien vouloir transmettre ces renseignements à vos collègues ainsi qu’à vos clients. N’hésitez pas à communiquer avec nous par courriel à
</span></a><a href="mailto:carrefourscc@ottawa.ca"><span style="mso-bookmark:lt_pId038"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">carrefourscc@ottawa.ca</span></span><span style="mso-bookmark:lt_pId038"></span></a><span style="mso-bookmark:lt_pId038"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">
si vous avez des questions.<o:p></o:p></span></span></p>
<span style="mso-bookmark:lt_pId038"></span>
<p class="xxmsonormal"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="xxmsonormal"><a name="lt_pId039"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif">Nous profitons de l’occasion pour remercier nos partenaires communautaires pour leur engagement continu à soutenir les résidents et la communauté.</span></a><a name="_GoBack"></a><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#262626"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#262626"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#44546A">Raynor Boutet
</span></b><b><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#44546A">– she, her, elle<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626;mso-fareast-language:EN-CA">COVID19 Human Needs Command Centre / Centre de commandement des besoins Humains<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626">Community Liaison and Operational Issues Management / Liaison avec la communauté et de gestion des enjeux opérationnels</span><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626;mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626">Community and Social Services Department / Direction Générale des services sociaux et communautaire<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-CA" style="font-size:10.0pt;font-family:Wingdings;color:black">*</span></b><span lang="EN-CA" style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">
</span><span style="color:#262626"><a href="mailto:Raynor.Boutet@ottawa.ca"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue">Raynor.Boutet@ottawa.ca</span></a></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#262626">
</span><span style="font-size:10.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:10.0pt;font-family:Wingdings;color:black">(</span><span lang="EN-CA" style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black">
</span><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Tel (613) 282-0659<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:10.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#262626"><img border="0" width="131" height="50" style="width:1.368in;height:.5208in" id="Picture_x0020_5" src="cid:image001.jpg@01D8A0FB.0C211600"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
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