E-DRIVE [JOB NOTICE - BOX OFFICE & IT SUPERVISOR - GATEWAY THEATRE - RICHMOND, BC]

[CAEA e-drive]

Please direct all responses and inquiries directly to the theatre or association listed in the e-drive notice below.

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JOB NOTICE - BOX OFFICE & IT SUPERVISOR - GATEWAY THEATRE - RICHMOND, BC
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Date production rehearsal/job starts: 01/03/2013 Deadline to submit: 12/28/2012 Email applications to: myeats at gatewaytheatre.com Contact name: Melanie Yeats Contact email: myeats at gatewaytheatre.com Contact phone: 604-247-4992 Engager Website: www.gatewaytheatre.com

Ethno-cultural mandate or ethno-cultural casting statement:
Respond to Melanie Yeats, Operations & Client Services Manager (myeats at gatewaytheatre.com), with a résumé and a cover letter detailing specific reasons why you would be the ideal candidate for the position.

The position is full-time with benefits. The hours of work are daytime, evening and weekends. Pay rate is $18./hr.

No phone calls please.  We thank all applicants, but advise that only those considered for an interview will be contacted.  Gateway Theatre is committed to employment equity.

Additional information:
Reporting to the Operations & Client Services Manager, the BOX OFFICE & IT SUPERVISOR will coordinate Box Office operations and provide IT support to all Gateway Theatre departments.

A successful candidate must have:
* Exceptional organizational skills
* Excellent IT problem-solving skills
* Box Office staff supervision experience * Box Office database software programming experience (preferably with Theatre Manager)

Bonus points awarded for:
* Ability to communicate in Cantonese and Mandarin

DUTIES:
* Problem-solve and support Theatre Manager software for all Gateway Theatre departments.
* Supervision and HR of Box Office staff, including; hiring, training, and discipline.
* Work with other Gateway staff to provide Box Office resources to external and internal events.
* Coordinate Gateway Theatre website changes, upkeep and updates, in association with Communications department.
* Develop hardware and software upgrade timelines and communicate needs and recommendations with Operations and Client Services Manager.
* Trouble-shoot and update software on Gateway computers, including Simply Accounting, Acrobat, and Constant Contact.
* Liaise with City of Richmond IT department as required.
* Other duties as required
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