E-DRIVE [JOB NOTICE - BOX OFFICE SUPERVISOR - GATEWAY THEATRE - RICHMOND, BC]

[CAEA e-drive]

Please direct all responses and inquiries directly to the theatre or association listed in the e-drive notice below.

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JOB NOTICE - BOX OFFICE SUPERVISOR - GATEWAY THEATRE - RICHMOND, BC
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Date production rehearsal/job starts: 04/15/2013
Deadline to submit: 03/29/2013
Email applications to: myeats at gatewaytheatre.com
Contact name: Melanie Yeats
Contact email: myeats at gatewaytheatre.com
Engager Website: www.gatewaytheatre.com

Ethno-cultural mandate or ethno-cultural casting statement:
Respond to Melanie Yeats, Operations & Client Services Manager (myeats at gatewaytheatre.com), with a résumé and a cover letter detailing specific reasons why you would be the ideal candidate for the position.

No phone calls please.  We thank all applicants, but advise that only those considered for an interview will be contacted.  Gateway Theatre is committed to employment equity.

Additional information:
Reporting to the Operations & Client Services Manager, the BOX OFFICE SUPERVISOR will coordinate Box Office operations and provide Theatre Manager software support to all Gateway Theatre departments.

The successful candidate is a detail-oriented creative problem-solver with superior customer service skills and a passion for live theatre.  Status: Full-time, Salary: $18./hr. plus benefits Work hours: 9 AM - 5 PM, some weekends & evenings

To be a successful candidate you must have:
*Exceptional organizational skills
*Excellent software problem-solving skills
*Box Office experience

Bonus points awarded for:
*Experience with Theatre Manager software (ticket selling and/or programming)
*Staff supervision experience
*Ability to communicate in Cantonese and Mandarin
*Interest and/or experience in the performing arts

DUTIES:
*Problem-solve, support and maintain Theatre Manager software for all Gateway Theatre departments.
*Supervision and HR of Box Office staff.
*Work with other Gateway staff to provide Box Office resources to external and internal events.
*Coordinate Gateway Theatre website changes, upkeep and updates, in association with Communications department.
*Liaise with City of Richmond IT department as required.
*Support other local IT needs in collaboration with City of Richmond IT department.
*Other duties as required

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