EQUIFLASH [NEW "COUNCIL CONNECTION" BLOG POST - DID YOU KNOW? EQUITY'S SERVICE STANDARDS]

[CAEA e-drive]

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NEW "COUNCIL CONNECTION" BLOG POST - DID YOU KNOW? EQUITY'S SERVICE STANDARDS
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Council President Allan Teichman has added a posting to his "Council Connection" blog. 

Equity is, at its heart, a service organization, and every year, members call and write to the office a few thousand times, for all kinds of reasons. So, Council has placed a big focus on doing service well, to ensure the best possible standards in all areas. But service standards are only lip service, if you don't know what they are, or how to proceed if those standards are not met. And so, we've made some recent changes to up our game even further...

The "Council Connection" blog is available at EQUITYONLINE (http://www.caea.com) or at http://councilconnection.blogspot.com. It shares the doings of Council with the Equity membership and most topics will reflect issues currently or recently under review by Equity's national Council. The blog also supports several subscription options, including RSS, for those members who wish to receive it automatically. 

Members are encouraged to regularly check EQUITYONLINE (http://www.caea.com) for the link to "Council Connection" and to keep up to date with recent events and information releases. 

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