E-DRIVE [JOB NOTICES (4) - GATEWAY THEATRE - RICHMOND, BC]

[CAEA e-drive]

Please direct all responses and inquiries directly to the theatre or
association listed in the e-drive notice below.

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JOB NOTICES (4) - GATEWAY THEATRE - RICHMOND, BC
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1. BOX OFFICE SUPERVISOR - GATEWAY THEATRE - RICHMOND, BC
2. FRONT OF HOUSE MANAGER - GATEWAY THEATRE - RICHMOND, BC
3. THEATRE CONCESSION SERVER* - GATEWAY THEATRE - RICHMOND, BC
4. MARKETING CO-ORDINATOR - GATEWAY THEATRE - RICHMOND, BC


1. BOX OFFICE SUPERVISOR - GATEWAY THEATRE - RICHMOND, BC
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Date production rehearsal/job starts: 09/14/2015
Deadline to submit: 08/23/2015
Email applications to: myeats at gatewaytheatre.com
Contact name: Melanie Yeats
Contact email: myeats at gatewaytheatre.com
Contact phone: 604-247-4992
Engager Website: www.gatewaytheatre.com

Ethno-cultural mandate or ethno-cultural casting statement:
To apply for this position, respond to Melanie Yeats, Operations & Client
Services Manager, with a resume and a letter of intent detailing specific
reasons why you would be the ideal candidate.

Gateway Theatre, 6500 Gilbert Road, Richmond, BC, V7C 3V4 or
myeats at gatewaytheatre.com

No phone calls please.  We thank all applicants, but advise that only those
considered for an interview will be contacted.  Gateway Theatre is committed
to employment equity and request that any required accommodations be noted
in letters of intent.

Additional information:
Duties:
• Lead the Box Office team in providing top-notch service to patrons.
• Work with others in the Operations & Client Services department to provide
exceptional service to producing rental clients, while expertly serving the
needs of Gateway’s professional theatre season patrons as well as
registrations for Academy program families.
• Support and maintain Theatre Manager software for all Gateway departments.
• Coordinate Gateway Theatre website changes and updates.
• Liaise with the City of Richmond IT department to provide consistent,
secure IT services throughout Gateway.
• Other duties as required

Qualifications:
• You have outstanding customer service and communication skills and enjoy
coaching others.
• You are detail-oriented, methodical, and a creative problem-solver who
loves to tackle challenges and share solutions with others.
• You have a strong familiarity with MS Office software and are adept at
mastering new software applications.
• You have box office experience and staff supervision experience.
• You are fluent in English (Cantonese and/or Mandarin language skills are
an additional asset).
• You are bondable.

The position is full-time with benefits.

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2. FRONT OF HOUSE MANAGER - GATEWAY THEATRE - RICHMOND, BC
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Date production rehearsal/job starts: 09/01/2015
Deadline to submit: 08/23/2015
Email applications to: jfafard at gatewaytheatre.com
Contact name: Justine Fafard
Contact email: jfafard at gatewaytheatre.com
Contact phone: 604-247-4977
Engager Website: www.gatewaytheatre.com

Ethno-cultural mandate or ethno-cultural casting statement:
To apply, send a resume and cover letter to Justine Fafard, Volunteer &
Audience Services Supervisor at jfafard at gatewaytheatre.com.

Gateway Theatre is committed to employment equity and request that any
required accommodations be noted in letters of intent.

Additional information:
Duties:
• Efficiently coordinate the front of house during events, liaising with box
office attendants and backstage crew to ensure the prompt and smooth
operation of show start times and intermissions.
• Supervise volunteers and concession staff.
• Trouble-shoot any challenges that may arise during an event or performance
and document these on the daily Front of House Report.
• Uphold Gateway policies and procedures; including health & safety
procedures and food & beverage policies.

Qualifications:
• You have prior FOH Management or other service experience in the arts and
cultural sector.
• You have experience leading volunteers.
• You are bondable and have first aid training.
• You are comfortable working alone and are able to lift heavy supplies on
occasion.
• You are over 19 years of age and possess a valid “Serving It Right”
certificate.
• You are fluent in English (Cantonese and Mandarin language skills are an
additional asset).

The position is part-time and pays $14/hour.

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3. THEATRE CONCESSION SERVER* - GATEWAY THEATRE - RICHMOND, BC
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Date production rehearsal/job starts: 09/01/2015
Deadline to submit: 08/23/2015
Email applications to: jfafard at gatewaytheatre.com
Contact name: Justine Fafard
Contact email: jfafard at gatewaytheatre.com
Contact phone: 604-247-4977
Engager Website: www.gatewaytheatre.com

Ethno-cultural mandate or ethno-cultural casting statement:
To apply, send a resume and cover letter to Justine Fafard, Volunteer &
Audience Services Supervisor at jfafard at gatewaytheatre.com.

Gateway Theatre is committed to employment equity and request that any
required accommodations be noted in letters of intent.

Additional information:
Duties:
• Serve snacks and beverages to theatre patrons in a fun, fast-paced
environment under the direction of the Front of House Manager.
• Ensure proper accounting and controls of concession products; reconciling
cash sales at the beginning and end of shifts.
• Uphold Gateway policies and procedures; including health & safety
procedures and liquor control policies.
• Represent Gateway in a professional, inclusive, and welcoming manner.

Qualifications:
• You are enthusiastic about sharing live performance with volunteers and
theatre patrons.
• You have excellent customer service and communication skills.
• You have prior food or beverage service experience, as well as experience
in the arts and cultural sector.
• You are bondable and are able to lift heavy bar supplies on occasion.
• You are over 19 years of age and possess a valid “Serving It Right”
certificate.
• You are fluent in English (Cantonese and Mandarin language skills are an
additional asset).

The position is part-time, paying $11/hour plus gratuities.

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4. MARKETING CO-ORDINATOR - GATEWAY THEATRE - RICHMOND, BC
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Date production rehearsal/job starts: 09/21/2015
Deadline to submit: 08/21/2015
Email applications to: rwhite at gatewaytheatre.com
Contact name: Robin White
Contact email: rwhite at gatewaytheatre.com
Contact phone: 604-247-4986
Engager Website: www.gatewaytheatre.com

Ethno-cultural mandate or ethno-cultural casting statement:
TO APPLY:
Please email your resume and a cover letter outlining your suitability for
the role to Robin White rwhite at gatewaytheatre.com by 5pm, August 21, 2015.

We thank all applicants, but only those considered for an interview will be
contacted.

Additional information:
Under the supervision of the Marketing & Sales Manager, the successful
candidate will support the activities of the department and execute the
marketing campaigns for the Gateway Theatre’s programs, including the
Signature Series productions and the Gateway Academy.

The position is permanent, full-time (35 hours per week). The hours of work
are mainly daytime (Monday to Friday 9 am to 5 pm) with occasional evenings
and week-ends. Start date is mid-Sept.

Responsibilities will include:
• design and printing liaison
• advertising booking and co-ordination
• website and social media updates
• compiling and editing materials for house programs
• direct mail and email campaigns
• co-ordinating and distributing print collateral
• opening night invitations
• awards registration & ticket donation requests

QUALIFICATIONS:
• Strong writing, communication and interpersonal skills
• Prior experience in marketing
• Proficiency in MS Office software
• Knowledge of local arts and culture community is an asset
• Fluency in Mandarin and/or Cantonese is an asset

You should be reliable, detail-oriented, and comfortable working on multiple
projects concurrently, both on your own or as part of a team.

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Canadian Actors' Equity Association
44 Victoria St., 12th floor
Toronto, ON M5C 3C4
communications at caea.com
http://www.caea.com

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