E-DRIVE [JOB - PATRON SERVICES REPRESENTATIVE - NATIVE EARTH PERFORMING ARTS - TORONTO, ON]

[CAEA e-drive]

Please direct all responses and inquiries directly to the theatre or association listed in the e-drive notice below.

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JOB - PATRON SERVICES REPRESENTATIVE - NATIVE EARTH PERFORMING ARTS - TORONTO, ON
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Date production rehearsal/job starts: 06/09/2015
Deadline to submit: 05/29/2015
Email applications to: kat at nativeearth.ca
Contact name: Kat Horzempa
Contact email: kat at nativeearth.ca
Contact phone: 416-531-1402
Engager Website: nativeearth.ca

Ethno-cultural mandate or ethno-cultural casting statement: 
Native Earth Performing Arts is a not-for-profit theatre organization dedicated to the creating, developing and producing of professional artistic expression of the Indigenous experience in Canada. Through stage productions (theatre, dance and multi-disciplinary), new script development, apprenticeships and internships, Native Earth seeks to fulfill a community of artistic visions.

Additional information: 
Reporting to the Patron Services & Marketing Manager, the part-time Patron Services Representative's duties include:
- Processing ticket orders placed by phone and in person using ticketing software Sumac.
- Providing exemplary customer service to the general public regarding Native Earth, its programs, and rentals.
- Soliciting individual and group ticket sales via email, telephone and in-person communications.
- Training, supervising, and recruiting volunteers in front-of-house and ushering duties.
- Reconciling cash and point-of-sale transactions, as well as other end-of-day facility lock-up procedures.
- Representing Native Earth Performing Arts and rental companies in a professional manner.
- In case of emergency, responding to and assessing the situation, giving aid if appropriate, and obtaining necessary help if warranted under the established guidelines.
- Customer database management, final show reports, and other administrative duties, as necessary.
- Box office management duties as required in the absence of the Manager or Supervisor.

Please submit cover letter and resumé with the names and phone numbers of two references as one PDF or Word document to kat at nativeearth.ca by 5 PM on Friday May 29th. Full job description available on our website at http://www.nativeearth.ca/about-us/employment-opportunities
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Canadian Actors' Equity Association
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Toronto, ON M5C 3C4
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