[Sust-mar] Guest services supervisor, f/t, wilderness resort, Cape Breton Island, Nova Scotia

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Sun Jan 31 07:01:40 EST 2016

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Position: Guest Services Supervisor http://GoodWork.ca/916923
Organization: Cabot Shores Wilderness Resort and Retreat Centre
Location: Cabot Shores, Cape Breton Island, Nova Scotia

About Cabot Shores

Located on the Atlantic side of the Cabot Trail, Cabot Shores is an eco-friendly resort with guests from all over the world. We offer a range of traditional and unique accommodations, outdoor adventures, Healing Arts, cultural activities and serve nutritious meals in our bistro. We are an eco-friendly resort and use non-toxic cleaning products and detergents. Join our team of hardworking, fun-loving staff and spend the summer in a beautiful setting, enjoying outdoor activities onsite such as kayaking, hiking, swimming and more. Visit  www.cabotshores.com or www.facebook.com/cabotshores to learn more about us.

Guest Services Supervisor

The front desk is a hub for our guests, staff and visitors and requires detail-oriented and diligent staff to manage it. This central part of Cabot Shores is responsible for all guest relations and hospitality, amenities such a boat rentals, tours, etc, and also acts as a liaison for guests and staff to communicate. It is a busy, fast-paced environment and tasks and responsibilities may vary from day to day.

Guest Services Supervisor oversees and manages the following tasks:
• Administrative - manages all incoming inquiries through telephone, website and travel sites
• Human Resources - training, developing and supervising staff in the above departments
• Guest relations - including registration and payment, tourism information and general guiding
• Housekeeping liaison - communicates daily with housekeeping / guest services
• Grounds upkeep & Maintenance - communicates daily and manages task lists
• Marketing & events - assists with social media, photography and photo management, event promotion and event planning.
• Managing daily work tasks to staff
• Inspecting work completed, such as housekeeping, grounds etc

Candidates must have experience with computers and basic Microsoft software. Wordpress, social media and graphic design experience is beneficial.

Start date: Position will begin sometime in June, 2016 or possibly earlier.
End date: end of August with possible extension through late October.

Some housing & access to kitchen are available - please inquire.

Please send cover letter and resume to Barbara: 
barbara at cabotshores.com


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Posting ID: 32961

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