[Sust-mar] Guest services supervisor, f/t, wilderness resort, Cape Breton Island, Nova Scotia
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Sun Jan 31 07:01:40 EST 2016
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Position: Guest Services Supervisor http://GoodWork.ca/916923
Organization: Cabot Shores Wilderness Resort and Retreat Centre
Location: Cabot Shores, Cape Breton Island, Nova Scotia
About Cabot Shores
Located on the Atlantic side of the Cabot Trail, Cabot Shores is an eco-friendly resort with guests from all over the world. We offer a range of traditional and unique accommodations, outdoor adventures, Healing Arts, cultural activities and serve nutritious meals in our bistro. We are an eco-friendly resort and use non-toxic cleaning products and detergents. Join our team of hardworking, fun-loving staff and spend the summer in a beautiful setting, enjoying outdoor activities onsite such as kayaking, hiking, swimming and more. Visit www.cabotshores.com or www.facebook.com/cabotshores to learn more about us.
Guest Services Supervisor
The front desk is a hub for our guests, staff and visitors and requires detail-oriented and diligent staff to manage it. This central part of Cabot Shores is responsible for all guest relations and hospitality, amenities such a boat rentals, tours, etc, and also acts as a liaison for guests and staff to communicate. It is a busy, fast-paced environment and tasks and responsibilities may vary from day to day.
Guest Services Supervisor oversees and manages the following tasks:
Administrative - manages all incoming inquiries through telephone, website and travel sites
Human Resources - training, developing and supervising staff in the above departments
Guest relations - including registration and payment, tourism information and general guiding
Housekeeping liaison - communicates daily with housekeeping / guest services
Grounds upkeep & Maintenance - communicates daily and manages task lists
Marketing & events - assists with social media, photography and photo management, event promotion and event planning.
Managing daily work tasks to staff
Inspecting work completed, such as housekeeping, grounds etc
Candidates must have experience with computers and basic Microsoft software. Wordpress, social media and graphic design experience is beneficial.
Start date: Position will begin sometime in June, 2016 or possibly earlier.
End date: end of August with possible extension through late October.
Some housing & access to kitchen are available - please inquire.
Please send cover letter and resume to Barbara:
barbara at cabotshores.com
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Posting ID: 32961
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