[sust-mar] Customer Advisor, f/t, Thinkwell Shift, Kings County, Nova Scotia

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Tue Jul 18 16:13:51 EDT 2017

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Position: Customer Advisor
Organization: Thinkwell Shift Resource Conservation Inc.
Location: Kings County, Nova Scotia


Thinkwell Shift is a behaviour change company that specializes in resource conservation. We create strategies that encourage people to make lasting changes in their daily lives to conserve resources such as water, energy, and waste. In order to facilitate behaviour change, we connect with customers using various tactics to guide their path. Shift is looking for customer service oriented individuals who are looking for a challenge.


This position is comprised of many elements, including:
• interacting with customers on the phone and in person on a daily basis;
• guiding the customers path to help them reduce their resource use in a manner that’s right for them;
• installing efficient products in customers’ homes, including light bulbs, shower heads, faucet aerators, and tank and pipe wrap;
• following established health and safety protocol;
• collecting and record information; and,
• filing electronic reports daily.

Shift is looking for individuals for full time work in Kings County, with hours that may range from 7am-8pm M-F. The contracts are for 2 months, with the possibility of extension. Training begins early August, 2017, with start date shortly after.

Hourly Rate: $15-17/hr (depending on experience) + car and phone allowances

Personal Qualities 

We’re looking for someone with as many of the following qualities as possible:
• strong customer service background with an understanding of communication, environmental education, and/or behaviour change;
• personable, positive, and professional demeanor;
• able to follow protocol, but has ability to make responsible changes as needed;
• experience working independently;
• passionate about the environment;
• comfortable with changing roles, and able to innovate or find improvements;
• attentive to detail;
• very comfortable with standard office technology including Microsoft Office (Word/Excel) and experience with a tablet/ipad;
• access to a smartphone and the internet;
• has a car (required for each shift), and a clean driving record;
• physically fit (will be required to be on your feet most of the day; able to carry boxes up to 30lbs; go up and down ladders and stairs all day);
• handy, or comfortable with minor home repairs (changing light bulbs, changing showerheads, etc) – experience not required, training provided; and,
• clean background check is mandatory (provided by Shift).

How To Apply 

Those interested in applying, please email a cover letter and resume to: 
jessica at thinkwellshift.ca 
by noon on Monday July 30, 2017. Feel free to check out our website at http://www.thinkwellshift.ca.


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Posting ID: 41433

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