[sust-mar] Guest Services/Front Desk, f/t, Wilderness Resort, Cape Breton Island, Nova Scotia

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Mon Mar 13 13:50:50 EDT 2017

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Title: Guest Services/Front Desk
Organization: Cabot Shores Wilderness Resort & Retreat Centre
Location: Cabot Shores, Cape Breton Island, Nova Scotia

Cabot Shores Wilderness Resort and Retreat Centre is looking for Guest Services/Front Desk  staff.  We are an eco-friendly resort located on the Atlantic coast of Cape Breton Island.  Visit our website at http://www.cabotshores.com or http://www.facebook.com/cabotshores to learn more about us. 


The GUEST SERVICES/FRONT DESK area is a hub for our guests, staff and visitors and requires detail-oriented and diligent staff to run it. This central part of Cabot Shores is involved with all guest relations, hospitality, and communication around amenities such as local hikes, Cape Breton Cultural events, reservations in our bistro, tours, etc.  It is a busy, fast-paced environment and tasks and responsibilities may vary from day to day.

Essential Qualifications

• Have or develop excellent verbal and written communication skills
• Administrative - manages all incoming inquiries through telephone, website and travel sites
• Guest relations - including registration, orientation and payment, tourism information and general guiding; booking tours and providing information on on-site and local activities
• Act as Liaison - Interfaces with various resort departments (Kitchen, dining room, housekeeping, grounds/maintenance)
• Ability to work under pressure, to multi-task, to prioritize tasks, to take initiative,
• Pay attention to detail and fully completing tasks, be willing to learn and be coachable
• Have personal integrity

Knowledge (Either needs to know or be able to learn easily): 
• Experience with computers and basic Microsoft software.
• Knowledge of Wordpress, social media and graphic design experience is desired.
• This role is both social and administrative
• Knowledge of local Cape Breton Island cultural events and outdoor activities
• Knowledge of French language is helpful

Rate of Pay: Starting at $11

Start date:  Mid-June 2017
End date: Mid-October (may be part time in September & October)

Some Staff Housing and access to kitchen are available onsite.

How to Apply:

Send cover letter, resume, and 2 references; we will send skills inventory and other materials. We will conduct interview via skype with suitable applicants.
barbara at cabotshores.com



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Posting ID: 38883

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