[sust-mar] Cust. Service / Home Effic. Advisor, full-time, Digby / Lunenburg County

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Position: Customer Service Advisor
Employer: Thinkwell Shift / Efficient Product Installation
Location: Digby/Lunenburg County, Nova Scotia
Hours: 35 to 40 hours a week

Company

Thinkwell Shift is a behavior change company that specializes in resource conservation. 

We create strategies that encourage people to make lasting changes in their daily lives to conserve resources such as water, energy, and waste. To facilitate behavior change, we connect with customers using various tactics to guide their path. Shift is looking for dynamic individuals who value developing lasting connections with customers.

Position

As a customer advisor with Thinkwell Shift, you will be responsible for:
• Installing efficient products in customers’ homes, including LED light bulbs, shower heads, faucet aerators, hot water tank wrap, and pipe wrap
• Interacting with customers daily, both on the phone and in homes
• Guiding the customers path to help them reduce their resource consumption in a manner that’s right for their lifestyle
• Following established occupational health and safety protocol
• Collecting and recording information
• Filing electronic reports daily
• Follow established health and safety protocol

Shift is seeking individuals for either part time or full time work in Digby County and in Lunenburg County, Nova Scotia. Typical working hours are weekdays from 8am-5pm, though flexibility to work occasional evenings and weekends is requested. This is a 6 to 12-month contract with the possibility of extension.

Start Date: As soon as possible

Hourly Rate: $15/hr + mileage and phone allowances

Qualifications

The candidate will have the following qualifications:
• Comfortable with minor home repairs (changing light bulbs, changing showerheads, etc) – experience not required, training will be provided
• Physically able to fulfill the requirements of the position (will be required to be on your feet most of the day, able to carry boxes up to 30lbs, use of small ladder)
• Have access to a reliable vehicle (required for each shift), and a clean driving record
• Strong customer service background with an understanding of communications and environmental education
• Personable, positive, and professional demeanor
• Able to follow protocol and make responsible decisions as needed
• Experience working independently
• Passionate about the environment
• Comfortable with changing roles, and able to innovate or find improvements
• Attentive to detail
• Very comfortable with standard office technology including Microsoft Office (Word/Excel) and experience with a tablet/iPad
• Access to a smartphone and the internet
• Clean background check & Driver's Abstract is mandatory (provided by Shift) 

To Apply:

Email your resume and cover letter to ruvi at thinkwellshift.ca

Please indicate you saw this posting at [vShortName].

Shift welcomes applications from persons of diverse backgrounds and is an equal opportunity employer. We thank you for your interest in the role. However, only those selected for an interview will be contacted.

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https://GoodWork.ca/996716

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