[sust-mar] Bicycle tour supervisor, f/t, Halifax, Nova Scotia

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JOB POSTING
http://GoodWork.ca/953573

Position: Guided and Self-Guided Tour Supervisor and Community Impact Coordinator
Organization: I Heart Bikes Inc.
Location: Halifax, Nova Scotia

The Guided and Self-Guided Tour Supervisor and Community Impact Coordinator is responsible for the organization, direction and evaluation of the company’s guided and self guided tour operations as well as maintaining the efficiency, productivity and profitability that is aligned with the values of this exciting business on the Halifax Waterfront. Identifying growth areas for I Heart Bikes Inc. and coordinating and undertaking community impact projects by working with key stakeholders will also form an integral part of this role.

Duties:
• Conduct first round interviews and make recommendations to manager
• Evaluate existing tour offerings and develop new tours as needed
• Coordinate, train and evaluate tour guides
• Tour planning, scheduling, promoting
• Develop fleet mix based on tour offerings
• Run the day-to-day operation of the store whilst meeting/exceeding sales targets and keeping to designated budget.
• Prepare weekly sales reports and end of year report
• Maintain social media presence
• Maintain and clean bicycle fleet
• Coordinate fleet sales
• Research and propose possible merchandise ideas
• Provide consistently stellar customer service and a positive tour experience every time
• Build tour partnerships and develop marketing plan for guided and self-guided tours
• Identify opportunities and develop proposals for community impact
• Review promotional material
• Identify and build new promotional partnerships to assist in growth goals.

Skills Requirements:
• Completion of secondary school
• University degree or college diploma in applicable field
• Fluent in English both spoken and written
• Bike maintenance experience
• Previous experience as a bike tour guide
• Secondary languages such as French, Spanish and German are considered an asset but not required
• Previous experience in a supervisory role
• Experience working with social enterprise is considered an asset
• Must be a confident cyclist and able to ride on city streets for extended periods of time
• Ability to supervise up to 10 people

Personal qualities
• A passion for Halifax, Nova Scotia!
• Strong interpersonal skills
• Value working in a team and be able to actively contribute to the success of the team
• Interest in developing leadership potential and community involvement
• Willingness to think outside the box and try new things
• Ability to make decisions, take calculated risks
• Determination to live a life you love
• Ability to ask for help and admit your mistakes
• Ability to self-assess priorities and take action

If this is you, please apply via email to:

info at iheartbikeshfx.com

http://GoodWork.ca/953573

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Posting ID: 37535

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