[CANUFNET] request for information about tree-related 311 calls

[Peter Duinker]

Greetings Fellow Urban-Forest Enthusiasts:

My graduate student Natalie Secen is undertaking a project to analyze the tree-related 311 calls in Halifax from April through September 2016.  We are trying to assist the municipality in developing a more effective and efficient response protocol, and recommend some public-education materials so that callers may become better informed before making their calls.

We have a request to Canadian-municipality urban forestry people - do you have a response protocol for tree-related 311 calls that you could/would share with us?  Natalie's report to HRM will be a public document, so we could share that in December when it's revised and submitted.  You can reach Natalie as follows:

nsecen at dal.ca
416-721-8175

We offer our most sincere gratitude in advance for any help you can give us.

Best wishes, Peter Duinker (peter.duinker at dal.ca), Professor, Dalhousie University

Peter N. Duinker, PhD, P.Ag.
Professor
School for Resource and Environmental Studies
Faculty of Management
Dalhousie University
6100 University Ave.
Halifax, Nova Scotia, Canada
B3H 4R2
Phone: 902-494-7100
Cell: 902-229-5141
Fax: 902-494-3728
Email: peter.duinker at dal.ca
http://www.dal.ca/faculty/management/sres/faculty-staff/our-faculty/peter-duinker.html

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