[homeles_ot-l] Update - Tom Brown PDC and Respite Services

[Boutet, Raynor]

Hi everyone,



I want to take this opportunity to provide you all with an update regarding programs and services at the Tom Brown Respite Centre, during the time it will operate as a temporary Physical Distancing Centre (PDC) location.



While respite services will continue, they will be temporarily modified to ensure consistent services to PDC residents and to better support staff and residents to adhere to public health guidelines such as physical distancing. PDC residents are prioritized for services due to the level of need and support required. Interim respite services that will be offered while Tom Brown operates as a temporary PDC location seven days a week include:



  *   A place to come inside from the cold;
  *   Coffee, water and light snacks;
  *   Access to washrooms (with very limited shower access);
  *   Access to staff for support, referrals, and advocacy; and
  *   Access to community support workers, including harm reduction supports



Showers and meals are prioritized for PDC residents due to limited capacity and supervision required to support health and safety requirements which aligns to consistent and standardized practice with all City PDCs (Nicholas and Dempsey).



Residents seeking respite services are also being told they can be accommodated at the Bernard Grandmaître Respite Centre and other community partners with day programming offerings. Tom Brown will continue to offer bus tickets to support residents wishing to seek respite services at alternate locations.



The health, well-being and safety of staff and residents continue to be priority and are at the forefront of all decisions regarding programming and services offered at all City PDCs and Respite Centres.



Thank you for your ongoing support as we continue to respond to emerging needs. I will continue to communicate updates as they become available. If you have any questions please don’t hesitate to reach out to me directly.


Raynor


Raynor Boutet – she, her, elle
COVID19 Human Needs Command Centre / Centre de commandement des besoins Humains
Operational Lead, Tom Brown Respite Centre / Chef des opérations, Centre de répit Tom Brown
Community Liaison and Operational Issues Management / Liaison avec la communauté et de gestion des enjeux opérationnels
Community and Social Services Department / Direction Générale des services sociaux et communautaire
• Raynor.Boutet at ottawa.ca<mailto:Raynor.Boutet at ottawa.ca>
• Tel (613) 282-0659

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